Lead Barista

About the role

Our Lead Baristas combine standard barista duties with shift leadership, mentoring team members, and helping manage daily café operations. You will be supporting one other barista in a small café within a Century City law firm. The lead barista serves as the primary point of contact on the floor, supporting the firm and other hospitality services by overseeing coffee quality, guiding customer service standards, training new staff, and keeping workflows smooth during busy rushes.

• Location: Los Angeles, CA
• Pay: 27-30hr
• Schedule: Monday to Friday 8:00a.m to 5:00p.m

Core Responsibilities

• Beverage Preparation & Pastries: Prepare and serve espresso drinks, drip coffee, teas, and specialty beverages to strict standards, ensuring proper machine calibration and latte art as well as serve pastries.
• Team Leadership & Training: Guide, mentor, and train junior baristas on coffee preparation, customer service, cash handling, and store procedures.
• Floor Coordination: Coordinate daily workflow, manage order pacing during peak hours, and help with opening or closing duties and supply ordering.
• Customer Service: Engage patrons, offer menu recommendations, and resolve customer service issues with a friendly, welcoming approach.
• Operations & Administrative Support: Assist manager with tasks such as supply ordering, inventory tracking, stocking supplies, pastry ordering and event/ meeting support.
• Sanitation & Safety: Maintain health, safety, and cleanliness standards across the cafe, seating areas, and equipment

Qualifications & Requirements

• Experience: Proven experience as a barista, ideally in a specialty coffee shop environment and as a Lead or Supervisor.
• Technical Skills: In-depth knowledge of coffee/tea origins, brewing methods (pour-over, drip), espresso extraction, equipment maintenance and pastries.
• Certifications: Food handler or manager food safety certification required. This can be obtained in your first two weeks of employment.
• Soft Skills: Strong communication, patience in teaching, multitasking abilities under pressure, reliable leadership skills with a strong passion for customer service.

Physical Demands

• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

Pay and benefits

The Compensation range for this role is 27.00 to 30.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)
• #INDHP

• Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
• Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.