Lead Coordinator, Patient Service Center
- Pay
- $27 – $32 per hour
- Location
- Anaheim, CA
- Listed
- Today
Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.
Job Overview
The Lead Patient Service Center Coordinator is responsible for providing support to the Patient Service Representative staff by providing guidance and direction as needed daily. The Lead's responsibilities may include the role of the Patient Service Coordinator I and II, as well as filling in for the Supervisors when the Supervisors are unavailable.
In addition, the Lead handles escalations as needed, participates in focus groups for strategic initiatives, and facilitates staff meetings and trainings. The Lead serves as a leader amongst their peers. Lastly, the Lead can handle all incoming queues as well as patient outreach and insurance verification, outbound calls, patient registration, and resolving general patient inquiries.
Minimum Requirements
- High school Diploma or equivalent required.
- Bilingual English/Spanish preferred.
- Four years of experience preferred working in a customer service environment where a lead service/support role was primarily performed.
Compensation $27.25 - $31.97 hourly
Benefits & Career Development
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
Equal opportunity and legal notices
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.
After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
From Altamed Health Services's careers page, first listed on Rolev.ai on November 15, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Lead Coordinator, Patient Service Center role at Altamed Health Services?
The Lead Coordinator, Patient Service Center posting at Altamed Health Services states compensation of $27 – $32 per hour. Final pay may depend on location, experience, and interview evaluation on Altamed Health Services's official career site.
Where is the Lead Coordinator, Patient Service Center job at Altamed Health Services located?
This Lead Coordinator, Patient Service Center position at Altamed Health Services is located in Anaheim, CA. Always check Altamed Health Services's application page for specific state eligibility or relocation policies.
How do I apply for the Lead Coordinator, Patient Service Center position at Altamed Health Services?
This listing links directly to Altamed Health Services's Workday application page. You can apply directly on Altamed Health Services's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.