Lead Field Service Technician
- Location
- Columbus, OH · On-site
- Job type
- Full-time
- Level
- Director
- Experience
- 2+ years
- Education
- Bachelor's degree
- Listed
- Today
Skills & highlights for this role
- Field service engineering experience
- Complex technical solutions
- Relevant technical expertise in field service technologies
- Team management and leadership
- Multi-project prioritization
- Process improvement and best practices
- Conveyor background
Also useful
- Strong mentoring skills
- Independent decision making
- Results-oriented project execution
- Strong analytical and problem-solving abilities
- Continuous learning of industry trends
About the role
Nigth shift Monday to Thursday from 03:00 PM to 11:30 pm - Over time.
As a Lead Field Service Technician here at Intelligrated, you will have the opportunity to lead and manage a team of field service technicians, providing technical guidance and support. Your expertise and leadership will drive the success of our field service operations, ensuring efficient and effective service delivery to our customers.
You will report directly to our 1 and you'll work out of our Columbus, Ohio location.
In this role, you will impact the success of our field service operations, the satisfaction of our customers, and the growth of the organization by leading a team, overseeing service delivery, and ensuring technical excellence.
Key Responsibilities
- Oversee field service operations, ensuring efficient and effective service delivery.
- Assign and schedule field service technicians to meet customer demands and service level agreements.
- Provide technical expertise and support for complex technical issues, both remotely and on-site.
- Collaborate with cross-functional teams to develop and implement solutions for customer needs.
- Conduct training sessions for field service technicians and customers.
- Stay updated with industry trends and advancements, and provide recommendations for improvement.
- Ensure compliance with company policies, procedures, and regulatory requirements.
You Must Have
- Minimum of 2 years of proven experience in field service engineering, with a focus on complex technical solutions.
- Strong technical knowledge and expertise in relevant technologies related to field service operations.
- Excellent leadership and team management skills to guide and support technicians effectively.
- Ability to manage and prioritize multiple projects and tasks efficiently.
- Experience in driving process improvements and implementing best practices in field service.
- Conveyor background experience
We Value
- Bachelor's degree in Engineering or a related field; Master's degree preferred.
- Strong leadership and mentoring skills.
- Ability to work independently and make sound decisions.
- Continuous learning mindset and willingness to stay updated with industry advancements.
- Results-oriented approach and ability to drive projects to successful completion.
- Strong problem-solving and analytical abilities.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
Intelligrated is a leading provider of warehouse automation and material handling solutions. The company designs, integrates, and supports end-to-end automation systems including conveyor and sortation systems, robotics, automated storage and retrieval systems (AS/RS), software, controls, and lifecycle services. Intelligrated helps retailers, e-commerce companies, manufacturers, distributors, and parcel operations improve efficiency, productivity, and fulfilment performance through intelligent, integrated automation solutions.
From Intelligrated's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Lead Field Service Technician job at Intelligrated located?
This Lead Field Service Technician position at Intelligrated is located in Columbus, OH (On-site). Always check Intelligrated's application page for specific state eligibility or relocation policies.
What qualifications are required for Lead Field Service Technician at Intelligrated?
For the Lead Field Service Technician role, Intelligrated highlights 2+ years of relevant experience; a bachelor's degree; experience with Field service engineering experience, Complex technical solutions, Relevant technical expertise in field service technologies, Team management and leadership, Multi-project prioritization, Process improvement and best practices. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Lead Field Service Technician position at Intelligrated?
This listing links directly to Intelligrated's SmartRecruiters application page. You can apply directly on Intelligrated's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.