Lead Hardware Returns Specialist
- Location
- Libertyville, IL · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Listed
- 30 days ago
Skills & highlights for this role
- hardware returns processing
- RMA processing
- inventory control
- vendor returns
About the role
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Lead Hardware Returns Specialist is responsible for leading the daily processing of defective, damaged, non-conforming, and customer-owned computer hardware for return to manufacturers and vendors. This role performs the core functions of the Hardware Returns Specialist while providing day-to-day direction, coordination, training, and operational support for the returns team.
Ensures accurate product verification, documentation, inventory control, RMA processing, vendor returns, and outbound shipments.
The role is also responsible for monitoring department performance, resolving process issues, supporting cross-functional communication, and helping maintain consistent operations across multiple facilities located on the same campus.The ideal candidate is detail-oriented, process-driven, technically capable, and able to lead by example in a fast-paced warehouse and reverse-logistics environment.
The position requires flexibility to work in and provide coverage for multiple campus facilities as business needs require.
Equal opportunity and legal notices
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
From AHEAD's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Lead Hardware Returns Specialist role at AHEAD, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Lead Hardware Returns Specialist job at AHEAD located?
This Lead Hardware Returns Specialist position at AHEAD is located in Libertyville, IL (On-site). Always check AHEAD's application page for specific state eligibility or relocation policies.
What qualifications are required for Lead Hardware Returns Specialist at AHEAD?
For the Lead Hardware Returns Specialist role, AHEAD highlights experience with hardware returns processing, RMA processing, inventory control, vendor returns. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Lead Hardware Returns Specialist position at AHEAD?
This listing links directly to AHEAD's Lever application page. You can apply directly on AHEAD's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.