Lead Installer, Residential Energy Operations

About the role

Lead Installer, Residential Energy Operations | Tesla (Energy - Solar & Storage)

Location: Elk Grove Village, Illinois | Req ID: 281004 | Job Type: Full-time

What to Expect

The Lead Installer will be part of Tesla’s Field Energy Operations team. As a leader at Tesla, the Lead Installer will continuously model to others Tesla standards and responsibilities including policy compliance, quality standards, and efficiency goals. The ideal candidate will work cooperatively with team members to successfully complete the installation and maintenance of energy products safely and on time.

What You'll Do

• Considered a subject matter expert in energy system installation and is capable of training and mentoring others, may be responsible for a group or team. Performs routine maintenance on energy systems. Applies advanced knowledge to improve processes and proactively reviews workmanship onsite
• Able to supervise the jobsite and proactively guides and trains team members to ensure compliance. Capable of completing work both with a team and as a lone worker
• Able to install and commission energy systems on roofs including array layout, and mounting hardware based on site conditions and customers’ needs and expectations
• Proactively resolves equipment and system issues and is able to troubleshoot and overcome obstacles onsite. Ensures that equipment is weather sealed
• Collaborates with warehouse team to ensure all materials and equipment necessary for installation are available onsite and communicates job status to customer and leadership
• Able to understand productivity goals and drive team members to improve efficiency. Attend weekly team meetings and mandatory training sessions on new products, installation methodology, and safety
• Provide an exceptional customer experience to all customers. Performs other related duties as assigned

What You'll Bring

• Extensive knowledge of PV equipment, installation, service, electrical wiring, and equipment
• Experience in roof work, general construction, or carpentry preferred. Able to bend conduit unassisted
• Excellent analytical and problem-solving skills and able to work well with others in a collaborative team environment
• Ability to read building plans and equipment manuals. Computer skills preferred
• Ability to safely handle power tools and materials such as ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc.
• Excellent customer service and strong written and verbal communication skills. Able to always maintain quality standards
• Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year, to various locations within the US.  Excellent attendance is essential for the team to achieve success. Must have compliant government issued identification for domestic air travel and/or to access certain federal facilities. Valid driver's license required

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
• Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)

Expected Compensation$18.29 - $43.85/hour + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.