Lead Medical Assistant

About the role

• Lead Medical Assistant
• Location: Elmhurst, NY
• Hours: 5/8.5 shifts, Mon-Fri between 7:30am-6:30pm

In This Role, You Will

• Assign and prioritize tasks to effectively manage workflow within the office.
• Ensure that all MAs adhere to New York Cancer and Blood Specialists (NYCBS) policies and procedures.
• Provide guidance on the operation and functionality of all Hematology Instrumentation.
• Oversee training and competency assessments of all Medical Assistants.
• Maintain accurate and consistent lab documentation required for regular inspections, including state inspections.
• Assist with managing work quantity and quality, ensuring quality care is the top priority.
• Collaborate with management to develop departmental goals aligned with the organization's objectives.
• Draw blood from patients and assist in specimen collection and processing.
• Prepare patients and exam rooms for visits and procedures, and assist providers during physical exams and in-office treatments.
• Clean, sterilize, and maintain medical equipment and instruments to ensure patient safety and infection control.
• Oversee responsibilities such as phlebotomy, sample processing, requisition completion (e.g., Flow, Urine Pathology, Labdaq), blood spinning, and specimen bagging.
• Oversee and Manage patient intakes, ensuring accurate information is recorded, including vital signs, medical history, and patient concerns.
• Provide guidance to MAs on proper specimen handling and processing.
• Adapt to new responsibilities based on changes in specialties and patient volume.
• Regularly report to Lab Leadership to provide feedback and improve office workflow and efficiency.
• Ensure that orders are properly sent to reference labs, such as Labcorp and Quest.

We Require

• Experience: 2+ years of relevant experience in a medical or laboratory setting.
• Technical Skills: Proficiency in Microsoft Word, PowerPoint, and Excel.
• Communication: Strong communication skills with the ability to tailor messages to different audiences.
• Attitude: Proactive, enthusiastic, and open to new challenges.
• Decision-making: Strong decision-making abilities and commitment to upholding high standards.

What We Offer

• Salary: Starting at $28/hr
• Benefits: Health Insurance on Day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

• Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.
• Visit our website at: Nycancer.com

Follow us on Facebook: NYCBS on Facebook

*New York Cancer and Blood Specialists is an Equal Opportunity Employer.*