Lead Mobile Forklift Technician & Trainer

About the role

Cox Fleet keeps your fleet moving.

Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Job Summary

Cox Fleet is currently hiring a Lead Mobile Forklift Technician & Trainer to perform preventive maintenance, diagnostics, and repairs on material-handling equipment light-, as well as medium-and heavy-duty vehicles. This technician will be a high-level field resource with strong electrical, hydraulic, diesel, and mechanical troubleshooting capability.

The ideal candidate has hands-on experience servicing forklifts, reach trucks, pallet jacks, and related warehouse equipment, and can work independently while maintaining strong documentation, safety, and customer-service standards. They will be Fixing Forklifts as regular tech, onboarding new forklift technician, conduct Forklift training for all forklift technicians, as needed

Key Technician Responsibilities

• Perform inspections, preventive maintenance, diagnostics, and repairs on light-, medium-, and heavy-duty vehicles and equipment.
• Diagnose and repair diesel and gasoline engines, brakes, suspension, steering, electrical systems, HVAC, hydraulics, and driveline components.
• Service and repair material-handling equipment, including:
• Raymond 8210 pallet jacks
• Reach trucks
• Electric forklifts
• Hyster equipment
• Yale equipment
• Toyota forklifts and material-handling equipment
• Troubleshoot electrical, battery, charging, hydraulic, and control-system issues.
• Complete work orders, inspections, parts requests, and repair documentation accurately and on time.
• Maintain a clean, safe, organized mobile work environment and follow all company and client safety requirements.
• Communicate repair findings, downtime risks, and parts clearly to leadership and customers.
• Support junior technicians with troubleshooting, repair guidance, and technical coaching as needed.
• Maintain required tools, certifications, and ongoing technical training.

Key Trainer Responsibilities

• Mentor experience preferred
• Able to comprehend written material and communicate orally and in writing and through practice with employees and customers easily and effectively.
• Communication and presentation skills, ability to deliver content effectively.
• Deliver hands-on technical training for light and medium-duty vehicle maintenance and repair
• Execute structured training programs covering preventive maintenance, diagnostics, and repair procedures
• Evaluate technician skill levels and provide individualized coaching and development plans
• Ensure trainees demonstrate safe work practices and compliance with DOT and company standards
• Track trainee progress and maintain training documentation, certifications, and performance records
• Travel to different States, up to 50% of the time during training and perform in-field training for new and current forklift technicians.

Required Qualifications

• High School Diploma/GED and 7 years’ experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; or 9 years’ experience in a related field
• Eight (8) years of professional technician experience in fleet maintenance, diesel repair, automotive repair, material handling or forklift service preferred.
• Demonstrated experience with light-, medium-, and heavy-duty equipment maintenance and repair.
• Strong experience diagnosing and repairing electric forklifts, reach trucks, pallet jacks, and other warehouse equipment.
• Working knowledge of hydraulic systems, electrical systems, batteries/chargers, diesel engines, brakes, and preventive maintenance programs.
• Ability to read wiring diagrams, service manuals, and diagnostic information.
• Valid driver’s license with an acceptable driving record.
• Ability to work independently in a mobile or field-service environment.
• Ability to lift, carry, and move tools, parts, and equipment as required for the role.

Preferred Qualifications

• Forklift, material-handling, or manufacturer certifications.
• Experience with Raymond, Hyster, Yale, Toyota, Crown, or similar equipment.
• ASE certifications.
• CDL or experience servicing commercial vehicles.
• Experience using mobile work-order, fleet-management, or maintenance software.

Benefits

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.