Salesforce
Direct employer career site

Lead Product Designer - Qualified, AI Products

Pay
$172,500 – $260,100 per year
Location
Seattle, WA · Hybrid
Job type
Full-time
Level
Director
Experience
6+ years
Listed
14 days ago

Skills & highlights for this role

  • Product design
  • Interaction design
  • Visual design
  • AI or conversational experience design
  • Understanding of LLM behavior (latency, streaming, confidence, failure modes)
  • Prototyping in code or with AI tools
  • Working directly with engineering and ML

Also useful

  • Voice, video, or real-time communication design
  • Enterprise sales or CRM workflow familiarity
  • Design of multi-step autonomous workflows

About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

User Experience

What you'll work on

  • The first surface is Piper’s brain: how Piper understands a lead, forms a plan, and explains its reasoning.
  • You'll design the interface for shaping its personality, goals, and objection handling.
  • Not a settings panel.
  • Something closer to a thinking partner you can tune.
  • The second is Piper's live presence, the chat and video experience where the AI is the rep. The work is in the details: the micro-interactions, latency handling, turn-taking, and tone that make it feel credible instead of uncanny.
  • The design patterns for autonomous agents in enterprise sales are still being figured out. You'll be part of that.
  • How you work
  • Taste over process.
  • Prototypes over presentations.
  • Speed is a quality, judgment is the craft.
  • You think of yourself as a creative director of AI collaborators, not a solo craftsperson.
  • Concretely:
  • You prototype in code or with AI tools, not just Figma
  • You're faster with agents than most designers are without them
  • You ship design decisions, not just document them

What we're looking for

  • 6+ years of product design, with at least 2 years on AI or conversational experiences
  • You understand LLM behavior (latency, streaming, confidence, failure modes) and design for it honestly
  • Fluent in AI tooling as a core part of how you work, not an experiment
  • Strong visual and interaction craft. You have taste.
  • Comfortable without a detailed brief. You define the problem alongside the solution.
  • Works directly with eng and ML. No handoff culture here.

Nice to have

  • Voice, video, or real-time communication design background
  • Familiarity with enterprise sales or CRM workflows
  • Experience designing multi-step autonomous workflows

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best

, and our AI agents accelerate your impact so you can do your best

. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our

Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Design at Qualified is small and intentional. There's no design systems team or research ops function, just close access to the product, fast feedback loops, and problems that rarely have obvious solutions.

Most of those problems are about AI where the interface is rarely the hard part. The challenge is helping users understand what the AI is doing, trust it when it's right, catch it when it's wrong, and shape it toward what they actually need. That takes judgment more than process.

We’re building Piper, an AI SDR that runs autonomous sales conversations, follows up with prospects, and moves pipeline without a human in the loop. Piper is not a chatbot and not a copilot. Piper is an agent. You will work on two of its most interesting surfaces: the AI brain (how Piper understands prospects and explains its reasoning) and conversational presence (the live chat and video experience where the AI is the rep).

Why Join Qualified

The design patterns for AI agents in enterprise sales are still being established. You'd be one of a few people defining them at production scale, on a product that's already live and growing.

Ownership here is genuine. You'll work directly with leadership, influence product direction, and own your work from problem definition through ship. No gatekeeping, no waiting for a brief.

The Salesforce acquisition puts our work in front of one of the largest enterprise customer bases on the planet. It is important that the team remains nimble and autonomous to keep innovation moving.

Read the original posting

From Salesforce's careers page, first listed on Rolev.ai on October 27, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Lead Product Designer - Qualified, AI Products role at Salesforce?

The Lead Product Designer - Qualified, AI Products posting at Salesforce states compensation of $172,500 – $260,100 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Salesforce's official career site.

Where is the Lead Product Designer - Qualified, AI Products job at Salesforce located?

This Lead Product Designer - Qualified, AI Products position at Salesforce is located in Seattle, WA (Hybrid). Always check Salesforce's application page for specific state eligibility or relocation policies.

What qualifications are required for Lead Product Designer - Qualified, AI Products at Salesforce?

For the Lead Product Designer - Qualified, AI Products role, Salesforce highlights 6+ years of relevant experience; experience with Product design, Interaction design, Visual design, AI or conversational experience design, Understanding of LLM behavior (latency, streaming, confidence, failure modes), Prototyping in code or with AI tools. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Lead Product Designer - Qualified, AI Products position at Salesforce?

This listing links directly to Salesforce's application page. You can apply directly on Salesforce's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.