Lead Solar Maintenance Technician, Residential Energy Service

About the role

Lead Solar Maintenance Technician, Residential Energy Service | Tesla (Energy - Solar & Storage)

Location: Mililani, Hawaii | Req ID: 263615 | Job Type: Full-time

What to Expect

The Lead Solar Mainteance Technician will be part of Tesla’s Field Energy Operations team. As a leader at Tesla, the Lead Solar Maintenance Technician will continuously model to others Tesla standards and responsibilities including policy compliance, quality standards, and efficiency goals. The ideal candidate will work cooperatively with team members to successfully complete the maintenance of energy products safely and on time.

What You'll Do

• Considered a subject matter expert in energy system installation and maintenance and is capable of training and mentoring others, may be responsible for a group or team
• Able to service and commission energy systems on roofs including array layout, and mounting hardware based on site conditions and customers’ needs and expectations and perform routine maintenance on energy systems
• Proactively resolves equipment and system issues and can troubleshoot and overcome obstacles onsite while applying advanced knowledge to improve processes and proactively reviews workmanship onsite
• Collaborates with warehouse team to ensure all materials and equipment necessary for servicing is available onsite and communicates job status to customer and leadership
• Able to understand productivity goals and drive team members to improve efficiency supervise the jobsite and proactively guides and trains team members to ensure compliance
• Attend weekly team meetings and mandatory training sessions on new products, service methodology, and safety
• Provide an exceptional customer experience to all customers and able to complete work both with a team and as a lone worker

What You'll Bring

• Extensive knowledge of PV equipment, installation, and service. Additional experience in roof work, general construction, or carpentry preferred
• Extensive knowledge of electrical wiring and equipment and be able to bend conduit unassisted
• Ability to read building plans and equipment manuals and maintain Quality Standards
• Ability to safely handle power tools and materials such as: ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc.
• Excellent customer service and strong written and verbal communication skills. Computer skills preferred
• Excellent attendance is essential for the team to achieve success and a valid driver's license is required
• Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year, to various locations within the US
• This role requires you to be able to acquire and maintain Defense Biometric Identification System (DBIDS) military badge to access work sites

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
• Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)

Expected Compensation$26.68 - $40.01/hour + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.