Lead Technical Project Manager

What will your day look like?

As a Lead TPM, you will go beyond project execution: you will actively support leadership in managing business performance, foster long-term client relationships, drive innovation across projects and teams, and help grow the overall TPM practice at MAP.

Governance, Strategy & Process Optimization

• Risk & Change Management: Drive and own risk mitigation, scope management, and change control processes across complex technical projects.
• Standardization & Best Practices: Drive and own process standardization and optimization across teams and departments.
• Resource & Capacity Management: Ensure optimal utilization of technical resources.
• Process Acceleration: Implement strategies and tactics that produce faster turnaround times on feature delivery while maintaining high-quality standards.

Technical Leadership & Prioritization

• Multi-Project Leadership: Demonstrate the ability to lead multiple projects simultaneously, effectively managing competing priorities, cross-functional dependencies, and complex technical deliverables.
• Data & Architectural Guidance: Communicate with Architects, and technical leads to evaluate system architecture, data flows, technical debt, and sustainable delivery options within the Adobe ecosystem.
• Task Decomposition & Prioritization: Break down complex, undefined assignments into actionable, structured tasks. Lead prioritization based on relevancy, business impact, and ease of implementation.

Stakeholder Management & Practice Growth

• Stakeholder Alignment: Establish and nurture relationships with key internal and external stakeholders (Clients, Account Leaders, Vendors, and Executive Sponsors).
• Mentorship & Line Management: Supervise, guide, line-manage, and mentor TPMs and Senior TPMs.
• Client Pitches & Innovation: Inspire clients with new technical solutions and opportunities, leading reports, presentations, and technical pitch support for business development.

Who are you going to work with?

You will be the central driver collaborating closely across multi-disciplinary teams:

• Tech & Data Team (Adobe Architects, Developers, Data Insights Consultants, Data Scientists, and Application Consultants)
• Account Team & Project Managers (aligning on commercial, client, and scope expectations)
• Client Technical & Business Stakeholders (guiding technical strategy and delivery)
• Experience Teams (Strategists and Designers)
• Department Leads & TPM Practice

What do you bring to the table?

Experience & Background

• 10 - 15 years of relevant experience as a Senior Technical Project Manager in similar roles focusing on the Adobe ecosystem (preferable focus on ACC, AEP, AJO, CJA, Target, Marketo).
• Previous line management experience, including coaching and developing team members, is highly desirable.
• Proven experience in successfully managing complex, large-scale projects involving technical and data integration within the Adobe ecosystem (preferable focus on ACC, AEP, AJO, CJA, Target, Marketo).
• Proven experience working with teams in different time-zones globally. Preferable working time is US East Coast.

Adobe Platform & Technical Expertise

• Deep subject matter expertise in leading Adobe enterprise platforms: Adobe Experience Platform (AEP), Adobe Campaign (ACC/AJO), Customer Journey Analytics (CJA), or Adobe Target / Analytics.
• Advanced conceptual and technical understanding of data modeling, service-oriented architectures, APIs, system integrations, and data privacy regulations.
• Expert knowledge of project development lifecycles and Agile frameworks (Scrum, Kanban) across multi-team configurations.

Client & Strategic Acumen

• Excellent stakeholder management and communication skills-capable of seamlessly translating complex technical language into business strategy for executive client teams.
• Ability to drive strategies on both a theoretical and technical level, with proven experience building client maturity models and data strategy roadmaps.

Certifications

• Adobe Certifications: Adobe Certified Expert / Business Practitioner (ACC BP), AEP / CJA Architect or Specialist, Adobe Workfront Certification
• Agile & PM: PSM II / CSM / PMP

A leader in personalized customer experiences

MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

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