Learning Program Manager

About the role

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

Ready to Power a Smarter World with us?

The Learning Program Manager is responsible for designing, developing, implementing, delivering, evaluating, and managing innovative learning and development programs for all company levels to support talent and organizational strategies.

Collaborates with the team, business, and HR leadership to proactively identify opportunities to utilize learning to enhance business processes, optimize performance, and increase skills and leadership capabilities across the enterprise. Evaluates learning programs for utilization across the enterprise and develops and facilitates program sessions.

Utilizes the Learning Management System (LMS) to deliver learning programs and ensures proper system set-up. May create online content, assign curriculum, report on course completion, and analyze course evaluations.

M ajor Responsibilities

Learning & Development

• Assist in developing learning programs in collaboration with stakeholders to support company objectives and build organizational capabilities.
• Conduct gap analysis and meet with teams to identify needs and offer learning and development solutions.
• Create and deliver learning programs and content following proven adult learning principles.
• Facilitate learning sessions

Systems & Processes

• Oversee structure, maintenance, and administration of the Learning Management System (Workday Learning)
• Design and implement evaluations, metrics, and ROI to assess the effectiveness and adoption of expected behaviors. Make recommendations based on their findings.
• Apply and maintain knowledge of current training and development methods and techniques.

Program/Vendor Management

• Manage existing internal and external learning programs, including working with vendor partners.
• Scale learning programs for the global enterprise.
• Research third-party content providers and other external groups as needed. Provide recommendations to meet project goals.
• Continually monitor the effectiveness of the programs; recommend new approaches to improve, update, or enhance services offered.

Minimum Job Requirements

Education

• Bachelor's degree or equivalent experience

Work Experience

• 4 years of progressive experience in learning and development, training, or talent management capacity
• 3 years of experience in the design, delivery, and management of learning programs

Knowledge / Skills / Abilities

• Excellent written and verbal communication skills
• Experience in learning experience design, development, and delivery using proven methodologies.
• Instructional design skills with the ability to write effective copy, instructional text, audio, and video scripts
• Understanding of online authoring tools such as Articulate 360 and/or other (SCORM, AICC) eLearning authoring formats
• Ability to present a wide range of content or facilitate discussions in a classroom setting.
• Project and change management skills with the ability to lead projects on time, within budget, and to meet expectations.
• Strong consulting and analytical skills with the ability to assess business and human performance goals and gaps using qualitative and quantitative factors.
• Strong attention to detail.
• Ability to build and sustain professional relationships at all organizational levels.
• Knowledge of MS Office suite

Preferred Job Requirements

Work Experience

• Experience in developing, delivering, and managing comprehensive adult learning programs to advance and sustain learning.
• Experience with Workday administration
• Experience working in a global enterprise

Physical Requirements and Working Conditions

Office Environment (Includes field sales)

• While performing the duties of this job, the employee is regularly required to talk and hear and use hands to manipulate objects or controls.
• The employee is regularly required to stand and walk.
• On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders.
• The employee must occasionally lift up to 25 pounds.
• Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus.
• Occasional travel.