Leasing Consultant - Walden Pond

About the role

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

J ob Description

The Leasing Consultant serves as the primary point of contact for prospective and current residents. This role involves marketing available units, conducting property tours, processing lease applications, preparing lease agreements, and ensuring a positive resident experience while helping achieve occupancy goals.

Key Responsibilities

• Greet and assist prospective residents in person, by phone, and online.
• Conduct property tours and highlight community amenities and features.
• Respond promptly to leasing inquiries and follow up with prospects.
• Process rental applications, verify documentation, and screen applicants.
• Prepare lease agreements and explain lease terms and community policies.
• Maintain accurate leasing records and resident files.
• Assist with lease renewals and resident retention initiatives.
• Coordinate move-in and move-out procedures.
• Address resident concerns and communicate maintenance requests.
• Help market the property through social media, community outreach, and advertising.
• Ensure the leasing office and model units are clean, organized, and welcoming.
• Meet monthly leasing, occupancy, and renewal goals.

Qualifications

• High school diploma.
• Previous experience in leasing, sales, customer service, or property management preferred.
• Strong communication and interpersonal skills.
• Excellent customer service and sales abilities.
• Proficiency in Microsoft Office and property management software (e.g., Yardi, Entrata, OneSite).
• Ability to multitask and work in a fast-paced environment.
• Flexible schedule, including weekends and holidays as needed.

Skills

• Sales and negotiation
• Customer relationship management
• Organization and time management
• Problem-solving
• Attention to detail
• Professionalism and teamwork

Work Environment

• Primarily office-based within an apartment community.
• Frequent walking during property tours.
• May require standing for extended periods and occasional lifting of up to 25 pounds.

Additional information

This position is ideal for individuals who enjoy sales, customer service, and helping people find their next home while contributing to the success of a residential community.

Benefits as a TRGM Employee

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k
• Employee Engagement and Wellness programs.
• Company-paid PTO
• Opportunities for Professional Development and Tuition Reimbursement.

• TRG Management is proud to be an Equal Opportunity Employer.
• We are a Drug-Free Workplace.