Level 1 Service Desk Technician - Onsite
- Location
- Miami, FL
- Listed
- Today
About the role
As a Level 1 Service Desk Support Technician, you will be responsible for providing technical assistance and support to internal users experiencing technical issues with hardware, software, or network systems. Your primary duties will include troubleshooting and resolving IT-related problems, responding to user inquiries via phone, email, or in-person, and documenting support interactions and resolutions in a ticketing system.
Additionally, you will assist in the setup and configuration of computer systems, installation of software applications, and maintenance of IT inventory. This entry-level role requires strong problem-solving skills, excellent communication abilities, and a customer-focused approach to resolving technical issues efficiently and effectively.
From Cole, Scott & Kissane's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Level 1 Service Desk Technician - Onsite job at Cole, Scott & Kissane located?
This Level 1 Service Desk Technician - Onsite position at Cole, Scott & Kissane is located in Miami, FL. Always check Cole, Scott & Kissane's application page for specific state eligibility or relocation policies.
How do I apply for the Level 1 Service Desk Technician - Onsite position at Cole, Scott & Kissane?
This listing links directly to Cole, Scott & Kissane's application page. You can apply directly on Cole, Scott & Kissane's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.