Level II Claims Adjuster

About the role

Amwins Specialty Auto is seeking career-oriented candidates to join a claims team within our rapidly growing company. As a Level II Claims Adjuster, you will investigate 3rd party injury related liability claims in accordance with company procedures.

In the fast-paced environment of auto claims this role requires strong oral, written, analytical, decision making and organizational skills and lends itself to considerable career growth potential. Along with competitive salary, Amwins Specialty Auto offers a full range of benefits including insurance, retirement, and educational reimbursement programs. Amwins Specialty Auto is part of Amwins Group, the largest specialty broker in the United States, with over $14 billion of premium.

Responsibilities

• Establish timely contact with all applicable parties to a claim (insureds, drivers, witnesses, etc.), gathers facts of the loss and clearly explains the claims process
• Assess coverage, identifying and addressing potential coverage issues
• Determine liability and document the claim file with details of the claim investigation
• Communicate to applicable parties the rationale behind coverage or liability decisions
• Document information obtained regarding damages and resolve within assigned authority limits
• Manage the assignment of claims to material damage handling units for inspection or repairs
• Investigate, evaluate and resolve unrepresented and attorney represented bodily injury claims
• Maintain file notes and correspondence while performing multiple tasks associated with a fast-paced environment
• Manage reserve adequacy throughout the life of the claim
• Alert claims supervisor in the event of potential fraud, recovery, or severity escalation in the claim
• Ensure timely and cost-effective claim resolution

Qualifications

• 2-5 years of P&C adjusting experience
• Must be fluent in English, fluent in Spanish is preferred
• Bachelor's degree or above preferred
• Must have a current/active Texas adjuster's license
• Must obtain Florida adjuster license after hire
• Bodily Injury experience preferred
• Ability to multi-task in a fast-paced environment
• Strong communication skills and ability to clearly document and communicate the basis for decisions made
• Excellent written skills that demonstrate clear, professional and succinct communications for file documentation, internal communications and external correspondence
• Strong organizational and time-management skills
• Courteous and professional telephone communications
• Ability to work in a team environment and maintain calm demeanor even during heated circumstances

The Amwins Advantage: Benefits & Perks Available to Full-Time US Based Employees

• Medical, Dental, Vision available your first day of employment
• Choice of medical plans through Blue Cross Blue Shield; Kaiser available for CA employees
• Mental health support including:
• Virtual therapy
• Digital coaching
• 24/7 EAP counseling
• Company-paid Basic Life & AD&D Insurance, Short-Term Disability, and Employee Assistance Program
• Health Savings Account with company contributions
• Health Care FSA, Dependent Care FSA, and Commuter Benefits
• Parental Leave and Adoption Assistance
• Voluntary coverage options:
• Life Insurance
• Critical Illness
• Accident
• Identity Theft Protection
• Retiree medical benefits available for Medicare-eligible retirees
• 401(k) with company match
• Generous Paid Time Off and Company Holiday Schedule
• Collaborative, continuing education focused work environment
• Career advancement opportunities