Licensed Optician - Optical Specialist
- Location
- Cape Coral, FL · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 1+ year
- Education
- High school diploma or equivalent
- Listed
- 29 days ago
Skills & highlights for this role
- Dispensing optician license
- eyewear fitting
- optical finishing
- customer service
- order management
Also useful
- bilingual
Stated benefits & perks
- Health
- Dental
- 401k
- Pto
About the role
The Optical Specialist is customer-facing role at the heart of the Eyeglass World in-store experience. This position brings the brand to life through confident service, attention to detail, and ownership of the final moments that matter most, from pre-exam support to eyewear readiness, fitting, and pickup. As a key member of the team, this role ensures every customer interaction feels seamless, elevated, and on-brand. This role blends customer connection, optical support, and finishing excellence to deliver consistent, high-quality experiences.
Essential Functions
Create an Exceptional Customer Experience Deliver warm, confident, and personalized service at every stage of the visit Guide customers through eyewear selection, final fitting, and product education Ensure customers leave feeling confident in both their eyewear and their experience Support Clinical & In Store Flow Assist with patient flow and pre exam screenings to support Optometrists Help ensure smooth transitions between exam, finish, and pickup moments Serve as a calm, knowledgeable presence throughout the customer journey Own Finish & Quality Excellence Perform finishing work including final adjustments, inspections and quality checks Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation Prepare orders for pickup and deliver polished, brand aligned handoff Operate with Precision & Care Support order entry, tracking, and timely completion Maintain organized, clean, and efficient finish and retail areas Identify and resolve quality or service issues proactively Bring the Brand to Life Model Eyeglass World service standards, tone, and behaviors in every interaction Uphold visual, experiential, and operational brand standards in the store Partner with the store team to deliver a consistent and elevated experience
Qualifications & Requirements
Education High School Diploma or equivalent (Required) Work Experience 1+ year experience in optical, retail, sales, or customer service (Required) Additional Skills Hold an active dispensing license as required by the state Strong multitasking, time management and organizational skills (Required) Clear communication and the ability to educate customers effectively (Required) Ability to prioritize customer satisfaction at every interaction (Required0 Support store team in shared goals (Required) Bilingual abilities (Preferred)
Additional Information
At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.
Our Benefits Include: * Health & Dental Insurance * 401k Retirement Savings * Flex Spending Account * Generous Paid Time Off & Company Holidays * Parental Leave * Employee Eyewear Discount Focus on Professional Growth and Career Fulfillment: * Training Programs: Develop your skills and knowledge with our comprehensive training offerings. * Educational Courses: Gain access to courses that support both your personal and professional development. * Internal Promotions: We emphasize career advancement from within, so you'll have opportunities to grow with us long-term.
At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!
About the Company
At Eyeglass World, we are more than just an optical retailer, we are a fashion-forward destination where style meets service and quality eye care. With 100+ locations nationwide, we bring customers the hottest eyewear trends, designer looks, and same-day service at prices they love. If you love fashion, thrive on helping people, and want to be part of a team that makes a difference every day, Eyeglass World is the place for you!
For more details about Eyeglass Word, visit EyeglassWorld.com. Working at Eyeglass World also means you are a part of a larger family of brands at National Vision. At National Vision, we believe everyone deserves to see their best to live their best. How would you like Sundays off? Yes, every Sunday we're closed!
Equal opportunity and legal notices
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
From National Vision's careers page, first listed on Rolev.ai on October 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Licensed Optician - Optical Specialist job at National Vision located?
This Licensed Optician - Optical Specialist position at National Vision is located in Cape Coral, FL (On-site). Always check National Vision's application page for specific state eligibility or relocation policies.
What qualifications are required for Licensed Optician - Optical Specialist at National Vision?
For the Licensed Optician - Optical Specialist role, National Vision highlights 1+ year of relevant experience; a high school diploma or equivalent; experience with eyewear fitting, optical finishing, customer service, order management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Licensed Optician - Optical Specialist position at National Vision?
This listing links directly to National Vision's SmartRecruiters application page. You can apply directly on National Vision's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.