Licensed Vocational Nurse (Houston)

Licensed Vocational Nurse

Location: Houston, Texas

The Role

The Complex Care Navigator LVN plays a key role in delivering coordinated, compassionate care for members with serious illnesses. Working closely with nurse practitioners and registered nurses, the LVN administers clinical assessments and screenings throughout the care journey. They prioritize member needs based on assessment results and collaborate with the interdisciplinary team to develop and execute individualized care plans.

The LVN ensures seamless communication, participates in care rounds, and leverages Tuesday Health's electronic tools to optimize the member experience. Trust-building, empathy, and consistent member engagement are essential to the role, enabling a truly person-centered approach to care.

Key responsibilities of this role may include

• Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline with the support of nurse practitioners and registered nurses
• Prioritize needs based on assessment results and task interdisciplinary care team
• Be accountable for care plan development within the multidisciplinary care team
• Participate in internal and joint rounds to ensure the member experience is optimal and coordinated
• Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience
• Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction
• Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness

A strong candidate will demonstrate the following

• Active and unrestricted licensed practical nurse license in the State of Texas without any board action
• Experience in clinical/medical setting preferred
• Experience in a multi-disciplinary care model working across network providers, health plan care management support, and employed clinicians
• Strong communication and organization skills
• Ability to multitask and work under pressure without sacrificing a positive member experience
• Ability to know when to escalate and potentially act professionally in an emergent situation
• Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves
• Strong written skills
• Ability to drive during daytime, nighttime, or inclement weather
• Valid driver's license with safe driving record
• State minimum automobile insurance coverage
• Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business

What We Offer

• Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry
• Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc.
• Remote work with multiple onsite sessions each year to maximize collaboration and team building
• A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way
• Meaningful work each day; we care deeply about our mission, our patients, and each other

Be Aware of Recruitment Scams

• Tuesday Health has become aware that scammers impersonate our recruiters to defraud job candidates. No one representing Tuesday Health will:
• Contact you via encrypted messaging applications
• Send you a check in advance of your employment
• Request you to wire money anywhere
• Request detailed personal financial information prior to employment
• Request any payment or fees to process your application or employment

Legitimate Tuesday Health recruiters will only contact you from an official @tuesdayhealth.com email address.