Sweet James
Direct SmartRecruiters career site

Lien Specialist

Location
Newport Beach, CA · On-site
Job type
Full-time
Level
Mid-level
Experience
1+ year
Listed
Today

Skills & highlights for this role

  • verbal and written communication
  • lien negotiation
  • customer service
  • detail orientation
  • confidential information handling
  • phone communication
  • computer software adaptability

Also useful

  • medical terminology
  • medical billing and/or collections experience
  • Spanish bilingual
  • social media
  • internet research
  • writing

About the role

Sweet James is a growing, fast-paced Orange County business looking for an outgoing, friendly hard-working Lien Specialist.

Primary Duties will include

  • Communicating with medical providers, health insurance companies, attorneys, and all other outstanding lien holders via phone, fax, and email
  • Negotiate lien resolution within parameters set by the firm on behalf of clients
  • Communicate and update clients with case status
  • Organize, collect and document sensitive personal information
  • Strong customer service experience
  • Resolve and address customer concerns with professionalism
  • Preparing closing letters/disbursements
  • General administrative duties as required

Experience

  • Ideal candidates will have 1-3-year experience working in medical billing and/or collections

This Job Is Ideal for Someone Who Is

  • Ideal candidates will have excellent verbal and written communication skills.
  • Must be comfortable working in a fast-paced environment.
  • Experience with social media, internet research and/or writing desired.
  • Dependable with a solid work ethic and positive attitude
  • Adept at handling competing priorities and frequent shifts in direction
  • Extremally detail-oriented
  • Thrives in a challenging work environment
  • Likes with little direction
  • Thrives in a high-pressure environment
  • Has the ability to manage confidential and sensitive information with a high degree of discretion
  • Knowledge of medical terminology preferred
  • Ability to communicate clearly by telephone in a professional manner
  • Experience with retrieval of data and adapting to various computer software
  • Previous experience in customer service, sales or other related fields
  • Bilingual (Spanish) preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

Read the original posting

From Sweet James's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Lien Specialist role at Sweet James, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

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    Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.

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Common questions

Where is the Lien Specialist job at Sweet James located?

This Lien Specialist position at Sweet James is located in Newport Beach, CA (On-site). Always check Sweet James's application page for specific state eligibility or relocation policies.

What qualifications are required for Lien Specialist at Sweet James?

For the Lien Specialist role, Sweet James highlights 1+ year of relevant experience; experience with verbal and written communication, lien negotiation, customer service, detail orientation, confidential information handling, phone communication. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Lien Specialist position at Sweet James?

This listing links directly to Sweet James's SmartRecruiters application page. You can apply directly on Sweet James's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.