Line Customer Service Representative - 7x7 - Houma, LA
- Location
- Americas > US > Louisiana > Houma
- Listed
- Today
Duties and Responsibilities
- Assist with ensuring baggage and cargo are tagged and stored in the proper locations within the baggage holding area;
- Work closely with Customer Service Representatives (CSR) to ensure the proper baggage and cargo pulled and loaded on the proper aircraft assigned by the customer and CSR's. The CSR's will give you a copy of the manifest for each flight to ensure you are aware. Keep in mind that changes are constantly made;
- Escorting of passengers to and from all aircraft;
- Safe operations of ground support equipment (i.e., golf carts, forklifts);
- Assist with the towing of aircraft;
- Some flight following duties may be required (i.e., answering phones, assisting with radio calls, and parking assignments);
- General housekeeping of the Operations buildings and parking lots, company vehicles, maintenance equipment, etc. Performed on a daily and weekly schedule;
- Set the stage first thing in the morning; this includes making coffee, layout newspapers, confirm the Operations building is clean and free of clutter, check restrooms for cleanliness, and ensure all trash cans are emptied. This duty should be completed periodically during the day;
- Any other duties as assigned.
Minimum Qualifications
- High School Diploma or Equivalent required;
- Maintain a Valid Driver's License and physically be able to drive company vehicles as required;
- Organized and be able to work effectively as a team or independently with a large and varied workload within in all weather conditions;
- Strong customer/interpersonal skills;
- Maintain professional appearance;
- Must have excellent communication skills;
- Positive attitude;
- Must be able to lift 50 pounds;
- Must be able to operate a forklift;
- Must be able to travel and work overtime as required by Bristow Management.
Equal opportunity and legal notices
Bristow Group will not discriminate against any employee or applicant for employment because of race, sex, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status or any other characteristic.
Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
From Era Helicopters's careers page, first listed on Rolev.ai on November 15, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Line Customer Service Representative - 7x7 - Houma, LA job at Era Helicopters located?
This Line Customer Service Representative - 7x7 - Houma, LA position at Era Helicopters is located in Americas > US > Louisiana > Houma. Always check Era Helicopters's application page for specific state eligibility or relocation policies.
How do I apply for the Line Customer Service Representative - 7x7 - Houma, LA position at Era Helicopters?
This listing links directly to Era Helicopters's Workday application page. You can apply directly on Era Helicopters's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.