Linux Support Engineer

About the role

• Linux Support Engineer | Tesla (Engineering & Information Technology)
• Location: PALO ALTO, California | Req ID: 283654 | Job Type: Full-time
• What to Expect

This position within the IT Operations team will serve primarily to support, maintain, and improve workstation standards for Tesla’s global Linux endpoint fleet. The primary task of this position will be to troubleshoot Linux endpoint related systems and software, while also assisting with the day-to-day operations for Tesla’s global IT infrastructure to provide for the growth of Tesla’s initiatives. These duties will be performed in compliance with policy guidelines and within timeframes as defined in the team’s SLAs and/or project requirements.

What You'll Do

• Maintain client management platform availability by use of monitoring tools while proactively responding to operational risks via automated response mechanisms
• Engineer, pilot, and implement upgrades and improvements to client device provisioning workflows in a hybrid identity environment
• Work with autonomy teams to do day-to-day support for application specific workflows
• Serve as Linux client endpoint subject matter expert and high-level escalation point for technical support teams
• Support Application workflows for role-specific Linux devices
• Serve as a contact point for high-level engineering teams using Linux Devices for support

What You'll Bring

• Proficient with in-depth technical troubleshooting of Linux client endpoints
• Proficient knowledge of patch management concepts and methodologies
• Experience packaging software, updates, and patches for Linux client endpoints
• Experience implementing and managing platform tools such as Puppet, Ansible, etc
• Experience configuring and managing CI/CD tools such as Jenkins, Artifactory, etc
• Experience automating Linux client endpoint OS deployment workflows
• Experience in one or more modern scripting languages (Ex: Python, Bash, Shell, PowerShell)
• Experience with supporting technical support teams, and end users directly
• Incredible ability to work both collectively and independently in a fast-paced setting and pivot rapidly when necessary
• Three+ years’ experience in client endpoint engineering

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
• Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)

Expected Compensation$120,000 - $396,000/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.