Live E-Commerce Digital Host

About the role

The Digital Host represents our brand on camera during live e-commerce shows, engaging directly with shoppers and driving sales through confident, knowledgeable product presentations. This role combines fashion expertise, sales ability, and on-camera presence to create an engaging shopping experience and help grow Live as a key sales channel.

Responsibilities

• Host live shopping shows on-site using the Poshmark Live platform.
• Present fashion and luxury products clearly, confidently, and accurately.
• Engage with viewers in real time by answering questions, responding to comments, and creating an interactive shopping experience.
• Drive sales through product storytelling, strong calls to action, and appropriate urgency.
• Speak knowledgeably about contemporary, designer, and luxury brands, including product features, materials, trends, and value.
• Partner closely with the Console Coordinator to maintain show pacing, organization, and momentum.
• Adapt presentation and selling approach based on audience engagement and show performance.
• Collaborate with the Live team to prepare products and priorities for each show.
• Maintain a professional, engaging, and consistent brand presence on camera.
• Assist with post-show feedback and identify opportunities to improve future live events.

Within the first six months, a successful Digital Host will

• Independently host a standard Live show from start to finish with minimal supervision.
• Demonstrate confidence and a natural, engaging presence on camera.
• Develop a strong understanding of the Live workflow and work effectively with the Console Coordinator throughout each show.
• Demonstrate strong working knowledge of the brands, products, terminology, and key selling points needed for assigned shows.
• Present products accurately while keeping the show moving at an appropriate pace.
• Effectively engage viewers, respond to questions, and encourage participation and purchasing.
• Use product storytelling, urgency, and calls to action naturally to support sales.
• Read audience engagement and adjust energy, pacing, or selling approach when needed.
• Understand Poshmark-specific policies and processes that impact the buyer experience.
• Be reliable and prepared for assigned Live shifts and trusted to independently host standard shows.

After 12 months, a successful Digital Host will

• Confidently host a variety of Live formats, including luxury, outlet, high-volume, weekend, and special-event shows.
• Demonstrate strong product and brand knowledge across a broad range of categories.
• Adapt selling style based on the audience, merchandise, show format, and real-time performance.
• Consistently create an engaging shopping experience while maintaining strong show pacing and sales focus.
• Recognize when a show needs to speed up, slow down, change direction, or adjust its selling approach.
• Work seamlessly with Console Coordinators and anticipate operational needs during the stream.
• Handle unexpected situations or changes during a Live professionally without disrupting the buyer experience.
• Use experience from prior shows to identify opportunities to improve engagement and sales performance.
• Provide useful feedback on product selection, show structure, and other opportunities to strengthen Live performance.
• Serve as a resource for newer hosts and support training or shadowing when needed.
• Be trusted to host high-priority or challenging Live events with minimal supervision.

Requirements

• Strong knowledge of contemporary and luxury fashion brands.
• Genuine interest in fashion, designers, products, and current trends.
• Comfortable speaking on camera and engaging with a live audience.
• Strong verbal communication and interpersonal skills.
• Sales-oriented mindset with the ability to engage, persuade, and create excitement around products.
• Ability to think quickly and adapt based on audience response and live show needs.
• Comfortable learning and using live-streaming technology and related systems.
• Strong attention to detail and ability to communicate product information accurately.
• Professional, dependable, punctual, and prepared for scheduled shows.
• Ability to collaborate effectively with Console Coordinators and other members of the Live team.
• Experience in live selling, hosting, broadcasting, fashion retail, luxury goods, e-commerce, or another customer-facing sales role preferred.
• Availability to work on-site at our location in Northeast Philadelphia for daytime, evening, and weekend Live shifts based on business needs.