Load Planner - Customer Service

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• Load Planner - Customer Service

Amarr, a part of ASSA ABLOY (the global leader in opening solutions), is a leading manufacturer of residential and commercial garage doors. We are committed to delivering high-quality products and exceptional service to our customers.

As we continue to grow, we are seeking a responsible and detail-oriented professional to join our team as a Load Planner in our Lawrence, KS location.

A Load Planner creates load layouts for trucks within loading guidelines, ensuring material is loaded efficiently and damage free.

Essential Accountabilities

• Produces a quality load layout and assures that the layout is legible.
• Lays out truckloads properly, ensuring safe, accurate, and damage-free loading and unloading of material.
• Revises load layouts as needed.
• Completes layouts within in the timeline provided by supervision.
• Provides feedback to Scheduling team when product may not fit in the trailer as scheduled.
• Performs all updates (additions, deletions, changes) to layouts and Shipping paperwork, including pick slips.
• Communicates with the Door Center when items need to be loaded outside standard procedures or guidelines.
• Assumes other duties as assigned by supervisor.
• THE MOST IMPORTANT ACTIVITIES PERFORMED: Verifies the Load Builder Report, Load Builder and Load Log match.
• Verifies that all sections are laid out on the load layout as well as the track, hardware, etc.
• Assures that the load layout is as detailed as possible.
• Checks the weight of truck and assures that the weight is not exceeding 41,500.
• Provides feedback to Scheduling when product may not fit in the truck.
• Assures that the correct product is on the layout.
• Manually creates layout for ancillary items such as track, struts, picked parts, etc.
• Considers the springs, hardware, and flow through items ordered, and plot on the load layout as necessary, or indicate in the special instruction field.

Physical Requirements

• Light office duties and activities.
• Computer keyboard operation/telephone operation.

Minimum Qualifications Required

• Excellent communication and interpersonal skills and an aptitude for learning and retaining product/policy and procedural knowledge.
• Navigator experience preferred.
• Accuracy in the handling of large amounts of diverse data proven by the passing of a speed and accuracy qualification test.
• Must be able to work well independently, under pressure, and in a fast paced environment.
• Experience producing and using spreadsheets in Excel. Proficiency with Word and Outlook.

Pay and benefits

Benefits include Medical/Dental/Vision, Paid Time Off, Paid Holidays from day one, tuition reimbursement, and a 401k plan (with an automatic 3% company contribution, regardless of your contribution after your first year of employment) among others.

We are part of a global company, ASSA ABLOY, with a diverse range of opportunities, both locally and abroad. We offer a competitive salary, training and the opportunity to develop and enhance your career. We take great pride in the efforts of our team members who create a supportive team environment and make Amarr and ASSA ABLOY such a great place to work.

Our goal is to be a world-leading company that attracts diverse talent, where all team members feel safe being their true selves and are able to thrive in a work environment that promotes change, innovation, and provides equal access and opportunity.

As one of North America’s leading garage door manufacturers, Amarr Company takes pride in fostering a culture where employees enjoy many opportunities for career growth, rapid advancement, and relocation to some of America’s most desired cities. Although Amarr Company is an international business, employees enjoy a family-oriented, caring culture and rewarding work environment. Amarr Company offers competitive wages, generous benefits, and a bonus program for every employee. At Amarr Company, the door is always open and there is no ceiling to your career growth.

• Lawrence, KS, US, 66046
• Customer Service & Contact Center Operations
• No Travel Required
• Not applicable
• 31-Mar-2027
• Nearest Major Market: Lawrence
• Apply now »

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