Cross Country Mortgage
Fintech & PaymentsDirect Workday career site

Loan Officer Assistant

Location
Rochester, NY · On-site
Job type
Full-time
Level
Entry level
Listed
30 days ago

Skills & highlights for this role

  • federal mortgage regulations
  • loan document verification
  • loan application processing

Stated benefits & perks

  • Medical
  • Dental
  • Vision
  • 401k
  • Short-term disability

About the role

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow!

CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview: The Loan Officer Assistant supports loan officers by gathering, reviewing, and verifying borrower documentation to ensure accuracy, completeness, and compliance. The Loan Officer Assistant is responsible for preparing and processing loan applications, disclosures, contracts, and related materials in accordance with federal regulations.

This role offers an opportunity to gain valuable experience in the mortgage lending industry while contributing to positive client outcomes.

Job Responsibilities

  • Assist loan officers in gathering, reviewing, and verifying borrower documentation to ensure completeness and accuracy.
  • Prepare and process loan applications, disclosures, contracts, and related paperwork in compliance with federal regulations.
  • Conduct preliminary credit analysis and assist with underwriting processes by organizing financial data and supporting risk assessments.
  • Utilize basic math skills and 10-key typing proficiency to accurately calculate figures related to escrow accounts, payments, and amortization schedules.
  • Qualifications and Skills: Experience in loan origination or mortgage processing within the financial services industry.
  • Knowledge of FNMA (Fannie Mae) guidelines, underwriting procedures, and mortgage servicing practices.
  • Knowledge of Fair Housing regulations to ensure fair lending practices are upheld.
  • Proficiency in basic math, including calculations related to loans, escrow accounts, and amortization schedules.
  • Excellent credit analysis skills with an understanding of credit reports and financial documentation review.
  • Excellent organizational skills with consistent effectiveness in handling multiple priorities in a dynamic environment.

Skilled in operating standard office equipment including 10-key typing devices with high accuracy. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job.

However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career.

Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government.

Read the original posting

From Cross Country Mortgage's careers page, first listed on Rolev.ai on October 11, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Loan Officer Assistant role at Cross Country Mortgage, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

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Common questions

Where is the Loan Officer Assistant job at Cross Country Mortgage located?

This Loan Officer Assistant position at Cross Country Mortgage is located in Rochester, NY (On-site). Always check Cross Country Mortgage's application page for specific state eligibility or relocation policies.

What qualifications are required for Loan Officer Assistant at Cross Country Mortgage?

For the Loan Officer Assistant role, Cross Country Mortgage highlights experience with federal mortgage regulations, loan document verification, loan application processing. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Loan Officer Assistant position at Cross Country Mortgage?

This listing links directly to Cross Country Mortgage's Workday application page. You can apply directly on Cross Country Mortgage's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.