Logistics Officer, Customer Operations

About the role

• Job Req Number: 130373
• Time Type: Full Time
• Move forward as Logistics Officer, Customer Operations in Desteldonk
• You get it done

As a Logistics Officer you will be responsible for the seamless management of logistics services for one or more clients in the pharmaceutical/healthcare sector. In this role, you will act as a liaison between the client and internal departments, as well as external stakeholders. Ensuring that accurate data and schedules are available for the inbound, outbound, and value-added logistics (VAL) processes in the warehouse, and that specific customer agreements and requirements are met.

Tasks

• Administrative processing and follow-up of logistics services for assigned customers;
• Serving as the first operational contact person for assigned customers and as a liaison between the customer and internal departments (such as warehouse, customs, transport,...);
• Following implemented processes and customer-related work instructions;
• Periodic consultation and adjustment moments with the customer;
• Handling complaints;
• Identifying potential problems/bottlenecks and brainstorming with the customer about solutions.
• Participating/thinking along in optimizing processes (continuous improvement).
• We are DSV, we grow
• DSV is the world’s largest transport and logistics company, with more than 150,000 colleagues in over 90 countries.
• Every day, we keep supply chains running and move millions of shipments on time by road, air, sea, and rail.

You bring

• You have initial work experience in an administrative or customer-facing role. Knowledge or background within the logistics sector is a plus
• You are customer-oriented and have strong analytical and problem-solving skills.

You have a strong knowledge of Dutch and English

• It all counts for this vacancy of Logistics Officer in Desteldonk.
• Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.
• You get
• Working for DSV means working for one of the top players in the logistics market. DSV is enterprising, competitive, and wants to grow as an organization.

That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:

• We are a challenging work environment with plenty of opportunities for further professional growth and development (even internationally;
• We have a direct and open corporate culture (Danish company)
• You will receive a permanent contract with an attractive package of fringe benefits;
• Group insurance, hospitalisation insurance, meal vouchers 8 euro, eco vouchers, 33 holidays, possibility to lease electric bike.
• Move forward

• Send your resume with motivation or leave your details and we will contact you.
• Any questions about this vacancy?
• Our Talent Acquisition assistant Stien Heuvinck will answer all your questions via +32 (0)4 72 22 80 60 or

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

• Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact.
• It is a place where people, careers and ideas keep moving forward.
• We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

• Start here. Go anywhere
• This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.
• If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.
• Visit dsv.com and follow us on
• LinkedIn,

• Instagram and
• Facebook
• #StartHereGoAnywhere #LifeAtDSV