Logistics Quality Manager

About the role

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE IN THIS POSITION: Leadership & Strategy

• Develop and implement the quality strategy for logistics and distribution in the Electrical Connections segment.
• Establish a multi-site Quality Management System (QMS) across the global Distribution Center locations.
• Develop a Quality Playbook for Logistics to standardize processes and drive operational excellence in logistics and distribution.

Complaint Resolution

• Work with the Customer Service and Logistics teams to drive quick response of customer complaints.
• Own the resolution of logistics quality issues through an effective root cause and corrective action process.
• Implement and coordinate a robust containment process for immediate problem response.

Quality Improvement

• Lead Transportation supplier quality audits and improvement.
• Integrate quality performance indicators at every DC and drive a Plan-Do-Check-Act (PDCA) process for preventing quality escapes and reducing cost of poor quality.
• Collaborate with the Logistics Leadership Team to deploy a quality culture that elevates customer experience and operational excellence.
• Deploy a preventive quality system in logistics, including the use of FMEA, Control Plan, Layered Process Audits, and Error-Proofing.

You Have

• Bachelor's degree in engineering, quality management, or related field; master's degree preferred.
• 5+ years in quality engineering roles.
• 3+ years working with logistics and distribution teams.
• Proven leadership skills influencing multiple functions in a multi-site environment.
• Previous experience implementing Quality Management Systems and acquiring or maintaining ISO-9001 or similar certification.
• ASQ Certified Quality Engineer (CQE), ASQ Certified Quality Manager (CQM), Lean Six Sigma Green/Black Belt preferred.
• Solid understanding of FMEA, Control Plans, and Quality Audits.
• Demonstrated problem-solving skills (including RCCA, 8D, and 5-Whys), coupled with collaboration, communication, and relationship-building abilities.
• Ability to travel Domestically and Internationally up to 30%.

We Have

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
• nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
• Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE.
• Commitment to strengthen communities where our employees live and work
• We encourage and support the philanthropic activities of our employees worldwide
• Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:
• Innovative & adaptable
• Dedicated to absolute integrity
• Focused on the customer first
• Respectful and team oriented
• Optimistic and energizing
• Accountable for performance
• Benefits to support the lives of our employees

Benefit Overview

At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:

• Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
• A 401(k) retirement plan and an employee stock purchase plan - both include a company match.
• Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.

• At nVent, we connect and protect our customers with inventive electrical solutions.
• People are our most valuable asset.
• Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.

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