Logistics Specialist

About the Role

Req #: 3465

Uber Freight is looking for Logistics Specialists to support dedicated customer accounts within our Managed Transportation organization. In this role, you will play a critical part in day-to-day transportation execution, helping ensure freight moves efficiently, service expectations are met, and customers receive a high level of operational support.

This role is ideal for individuals who enjoy problem-solving, multitasking, working cross-functionally, and building strong relationships with carriers and customers. You will gain exposure to transportation management systems, shipment execution, carrier operations, and customer communication while working alongside a highly collaborative team.

This position follows a hybrid work schedule (3 days in-office, 2 days remote) and is based out of our Rogers, AR office.

Schedule: Multiple positions - 9:00 - 5:00PM/7:00 - 4:00PM OR 12:00 - 9:00PM or 1:00-10:00 PM

What The Candidate Will Do

• Manage daily transportation execution activities for assigned customer accounts
• Utilize Uber Freight's Transportation Management System (TMS) to support the full shipment lifecycle, including load building, tendering, tracking, and updates
• Coordinate with carriers, shippers, and receivers to ensure on-time pickup and delivery performance
• Monitor shipment activity and proactively resolve operational issues, delays, or service disruptions
• Support appointment scheduling and shipment visibility updates
• Communicate professionally with customers and internal stakeholders regarding shipment status and operational impacts
• Analyze shipment and carrier performance trends to identify opportunities for service improvement
• Leverage routing guides and spot market options to support effective freight coverage and transportation solutions
• Assist with resolving shipment data discrepancies and invoice-related issues within the TMS
• Document and follow customer-specific operational procedures and workflows
• Partner cross-functionally with internal operations, carrier management, and customer support teams to drive successful outcomes

Basic Qualifications

• High school diploma or GED equivalent
• 1+ year of experience in transportation, logistics, supply chain, customer operations, or a related field

OR Bachelor's degree in Supply Chain, Logistics, Transportation, Business, or a related field

• Intermediate proficiency with Microsoft Office Suite or Google Workspace

Preferred Qualifications

• 2+ year of experience in transportation, logistics, supply chain, customer operations, or a related field
• Bachelor's degree in Supply Chain, Logistics, Transportation, Business, or a related field
• Experience working within a Transportation Management System (TMS)
• Advanced proficiency with Microsoft Office Suite or Google Workspace
• Experience working in a customer-focused operational environment

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.