Logistics Team Member

Daily Metrics Review & Pickup Planning

• Start each shift by reviewing the previous day's logistics metrics, including FFM-to-last-mile handover timeliness and overall delivery delays (deliveries that exceeded the promised window).
• Review the supervisor count from the final hour of FFM operations to assess FFM capacity and anticipate its impact on last-mile handover.
• When FFM is behind schedule, adjust and push driver pickup times to account for the delay.
• When FFM is on track, review yesterday's delivery performance and fine-tune today's driver pickup times to help meet the delivery window.

Logistics Service & Order Checks

• Check the Logistics Service to confirm all orders have been assigned.
• Review for any orders with integration errors and resolve or escalate as needed.

Handover & Dispatch Execution

• Complete the daily audit checklist to confirm handover readiness across all routes.
• Confirm all routes are ready for handover and have been picked up.
• Oversee cart-to-truck and pallet-to-truck loading.
• Track middle-mile truck arrivals to ensure on-time dispatch.
• Help ensure the end-to-end handover process runs smoothly and on time from FFM to last mile.

Driver & Route Issue Resolution

• Troubleshoot driver issues in real time, including scanning problems, missing or damaged bags, and replacing damaged product.
• Identify and resolve route coverage gaps as they come up.

3PL Coordination

• Define pickup schedules for 3PL partners based on route distance and mileage.
• Coordinate with 3PL's on pickup times and driver changes.
• Manage 3PL no-shows by ensuring the affected route is covered or picked up by the 3PL.
• 1+ years of experience in logistics, warehouse, distribution, or a related operations role.
• Bilingual (English/Spanish) preferred.
• Strong problem-solving skills with the ability to make real-time decisions under time pressure.
• Comfortable coordinating directly with third-party logistics (3PL) providers and drivers.
• Familiarity with reviewing logistics/delivery metrics and dashboards.
• Ability to work an early morning shift, including weekends/holidays as needed based on operational demand.
• Strong organizational skills and attention to detail, particularly around checklist-driven audits.
• Ability to lift, carry, push, or pull up to 50 lbs regularly.
• Ability to stand, walk, and bend for extended periods throughout the shift.
• Ability to work in varying temperature environments, including cold storage/refrigerated areas.
• Ability to move quickly and safely between the loading dock, warehouse floor, and office areas.
• Health Insurance coverage with Cigna
• Weekly payments
• Opportunity for advancement

If you're interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

A quick note for all candidates

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