Logistics Technician I

About the role

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The pay rate or range for this position is: $21.00 per hour

Job Summary

Have great customer service and time management skills? Looking to enter into the Bay Area Biotech and Pharma industry? We are seeking individuals who possess a professional attitude, an ability to use technology and systems, demonstrable experience as a hard worker, but most importantly a great customer service mindset. Awareness of formal S&R routines is a plus but not required.

The Shipping & Receiving Clerk role is support within the Lab Services Division. Typical assignments are focused on customer service, package receipt, and on-site delivery tasks. This energetic and detail-oriented person will be part of a larger biotech services company, providing fast-paced inbound and shipping needs for multiple tenants via the operation of a centralized Shipping & Receiving area.

This role is for a Full-Time (40 hour/week), Non-Exempt, Hourly S&R position.

Essential Duties and Responsibilities

We are seeking a candidate to perform general facilities duties which primarily include, but are not limited to:

• Receiving packages, entering into Shipping & Receiving tracking database and delivering to site tenants in a professional manner
• Processing pre-packaged outgoing shipments, ensuring accuracy, completeness, promptness, accountability, and condition of shipments meet established standards
• Utilizing company routines and materials management technologies to ensure goods security
• Acting as an on-site Point-of-Contact for end users regarding Shipping & Receiving support
• Escorting delivery personnel and special equipment when necessary
• Safely utilizing pallet jacks, delivery carts, and forklifts, and other S&R equipment
• Following site-specific SOPs, work procedures, and Shipping & Receiving programs
• Under the supervision of the S&R Supervisor, maintaining shipping and receiving equipment
• Traveling between client locations as necessary
• Ensuring work areas are clean, organized, and safe
• Performing additional support-level and in-scope S&R tasks as necessary
• This position reports to: Shipping & Receiving Manager
• This position has no direct reports

Minimum Training, Knowledge, Skills, Abilities, and/or Qualifications

• High School Diploma/G.E.D.
• Customer Service skills experience
• Familiarity with the laboratory environment and/or Shipping & Receiving environment a plus but not required
• Ability to safely lift items heavy packages and carry short distances
• Ability to operate a forklift; current Forklift Certification a plus but training can be provided
• Proficient with the Microsoft ecosystem (Windows, Office, Office 365, etc.)

Additional Employee Expectations

• Work proactively and positively with a high-level of independence and intrinsic motivation
• Strong organizational, communication, and customer service skills
• Maintain open, professional, and productive dialogue with internal employees and clients
• Operate efficiently and develop a mastery of all assigned tasks
• Demonstrate a desire to grow by seeking out new opportunities and enhancing burgeoning skills
• Exhibit maturity and a leadership mentality
• Anticipate contingencies and adapt to changes quickly
• Be open and willing to learn from others
• Identify areas for improvement and make constructive suggestions for change
• Adhere to company and client safety and operational policies
• A professional work ethic and team-centric mindset

Physical Requirements

• Significant standing, walking, moving, carrying, bending, kneeling, reaching, and handling, pushing, and pulling.
• Ability to move and lift boxes up to 50lbs without assistance

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Work Authorization
• Authorized to work in the U.S.