LPN or Certified Medical Assistant, Adolescent Health, Milford, 40 hours, days

About the role

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status: Non-Exempt

Hiring Range: $18.30 - $46.36

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details: Monday through Friday

Monday 9a-7p Tuesday 9a-5p Wednesday 9a-5p Thursday 9a-5p Friday 830a-5p

• Shift: 1 - Day Shift, 8 Hours (United States of America)
• Hours: 40
• Cost Center: 34000 - 2004 Adolescent Health

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Supports the day-to-day clinical activities of the practice including patient care, communication, documentation, phlebotomy, coordination of tests and consultations, equipment maintenance, and adherence to safety and compliance protocols.

I. Major Responsibilities

• Prepare for patient visits by reviewing schedules, checking for test results, and ensuring exam rooms are stocked and clean.
• Escort patients to rooms, confirm visit reasons, document interviews, and assist with mobility as needed.
• Take and record vital signs accurately, alert providers of abnormal findings.
• Assist providers during exams, anticipate needs, and help maintain schedule flow.
• Perform clinical procedures as ordered, including but not limited to: EKG, spirometry, immunizations, throat cultures, phlebotomy, and dressing changes.
• Handle patient communications related to prescriptions, test results, and triage; follow up appropriately per protocol.
• Document all patient interactions and care activities in the EMR.
• Schedule and coordinate testing/consultations, providing written and verbal instructions to patients.
• Maintain and sanitize equipment, monitor inventory, rotate medications, and check temperature logs.
• Comply with OSHA, HIPAA, and internal policies; support infection control practices.
• Provide high-quality phlebotomy services and manage specimen handling and transport.
• Promote positive patient experiences and demonstrate professionalism in all interactions.
• Collaborate effectively with team members and support a positive, efficient workplace.
• Display initiative, adaptability, and use resources responsibly.

All responsibilities are essential job functions.

II. Position Qualifications

Required

• High School diploma or GED
• Graduate of an accredited school of nursing
• Current Licensed Practical Nurse (LPN) license

Preferred

• Phlebotomy certification or equivalent experience

Required

• Basic clinical skills including vital signs, documentation, and communication
• Ability to work collaboratively with providers and staff
• Proficient with EMR systems

Preferred

• Six months of experience working as an LPN
• Experience in outpatient or physician office settings

Additional information

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at. We will make every effort to respond to your request for disability assistance as soon as possible.