Mail Services Clerk

Overview of the Company

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

About the role

The Fox Studio Lot is looking for a Mail Services Clerk to join the team!

A Snapshot of Your Responsibilities

• Provide excellent customer service during regular scheduled mail runs, special pick-ups, and deliveries to the Fox Studio Lot, Fox Plaza & FAB
• Provide an outstanding customer service experience by finding solutions that meet customer mailing and shipping needs
• Receive, sort, and deliver all mail and packages according to established time frames and service standards
• Coordinate messenger services and deliveries
• Answer telephone and in person inquiries
• Perform general clerical duties including but not limited to, ordering supplies, placing service calls for equipment, filing, record keeping and photocopying
• Perform other duties as needed, including coverage for other Admin Services departments or job functions
• Prepare daily and monthly reports as needed
• Prepare and ship freight shipments, domestic and international mailings, and confirm all documentation requirements
• Process incoming and/or outgoing USPS, UPS, DHL, and FedEx packages utilizing postage meters, scales, presort mail, certified mail, etc.
• Enter recipient and sender info into the appropriate shipping system using USPS, UPS, DHL, and FedEx, etc.
• Affix postage and shipping labels to outgoing mail and shipments; maintain records on postage and shipments
• Ensure shipments and mailings go out on time daily
• Track inbound and outbound shipments using various software applications, e.g., USPS, UPS, DHL, etc.
• Maintain accountability using an internal package tracking system on shipping and receiving transactions, including receiving customer signatures for received packages
• Organize and maintain mail, packages, and various parcels, etc. for delivery and shipment; ensure that all items can be quickly retrieved
• Visually inspect mail, envelopes, packages, and other items for damage, notifying Supervisor as needed
• Assist with assembling general mailings or projects including but not limited to: photocopying, document scanning, folding, stuffing, stapling, addressing and metering

What You Will Need

• Prior experience in Mail Services or Shipping and Receiving
• Able to follow standardized operating procedures
• Able to stand, walk, and sit as required to perform all job functions
• Able to work overtime with short notice
• Able to manage a high volume of work by balancing priorities effectively amongst a variety of diverse tasks
• Ability to repetitively reach overhead and below the knees, including bending, twisting, pulling, and stooping; moving through narrow, confined, or elevated spaces, over sloping, uneven, or slippery surfaces and steps; walking up and down stairs, service ramps, and using elevators
• Ability to repetitively lift, carry, pull, push, and transport up to 50 lbs.
• Ability to operate PCs, handheld devices, mailing and shipping equipment/software (scales, meter machines, etc.)
• Ability to operate in a dynamic, fast-paced, demanding startup environment
• Ability to readily adapt to changing requirements
• Ability to train across multiple job functions
• Ability to maintain a working knowledge of all USPS, UPS, DHL, and FedEx regulations
• Maintain confidentiality of company and customer information, data, and materials
• Dependable/reliable with excellent attendance record.
• Valid California driver's license (without restrictions)
• Team player, with the ability to work well with others in a group environment
• Proficient in operating all equipment and all mailing and shipping platforms
• Adheres to all departmental and company safety and security policies and procedures, and report any maintenance problems, safety hazards, accidents, or injuries
• Polite and friendly with the ability to work with all co-workers, staff, and customers, performing all duties in a professional, positive manner with a can-do attitude
• Thorough and precise when performing all Mail Clerk duties

Additional information

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $23.11 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

View more detail about FOX Benefits.