Maintenance Supervisor - Aesthetics - 2nd shift

About the role

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.

Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Benefits & Perks

• Awesome Employee Focused Culture with many Associate Events!
• Closed many weekends and most holidays - 10 days of holiday pay.
• Up to 14 Vacation & Sick days per year.
• Weekly pay!
• Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Associate Cafeteria.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!
• Benchmark Hospitality hotel discounts.

• #PGH-DU #PGH-BMC Benchmark Hospitality
• What you will have an opportunity to do: Job Description

Basic Function

The Facilities Aesthetic Supervisor is a hands-on tech that will complete service work and repairs, as well as is responsible for overseeing the workload of the maintenance techs. The supervisor ensures the quality and efficiency of work being performed.

• Status: Full Time with full benefits
• Availability: 2nd Shift
• Must be able to work weekends and holidays.
• Pay Rate: $26.50 per hour
• Location: Benchmark Hospitality at Deloitte University Hotel & Training Center

Essential Functions

• Completes maintenance requests submitted by guests or employees for general maintenance issues within the hotel.
• Completes preventive maintenance on aesthetic finishes throughout the hotel.
• Supervises Maintenance Tech ensuring that the team is working efficiently and producing high quality results. Conducts inspections of work performed.
• Assists with training, motivating and supporting Maintenance Techs.
• Assists with performance management of Maintenance techs by providing both positive and corrective feedback, recognizing the team with Employee of the Month and on-the-spot recognition, and recommending coaching and disciplinary actions.
• Responsible for correct use of office equipment, EMS systems and Life Safety Systems (training will be provided).

Job Category: DUCareersInMaintenance

Qualifications

• Vocational or technical training is preferred.
• Two years' experience in maintenance in hotels, hospitals, buildings, apartments, or other similar industry required.
• One year of experience in supervising or leading a team is preferred.
• Strong computer skills. Proficient in Microsoft Outlook. Microsoft Word, Excel and Teams are desirable.
• Knowledge and use of a Service Ticketing system preferred. HotSOS experience is desirable.
• Must have experience in most of and preferably all of the following:
• Wallpaper and vinyl repair
• Repair and paint drywall, wood, metal, and other surfaces using rollers and brushes
• Refinishing woodwork requiring staining, varnishing, and lacquering
• Repair tile and grout
• Texas Driver's License with good driving record required.
• Must be 21+ years old due to vehicle insurance requirements.

Compensation

$26.50

• $26.50

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.