Maintenance Technician II

About the role

Want to learn more about The Scion Group? Check out our website.

We're hiring immediately!

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

We are in search of a Maintenance Technician II to provide a customer-centric focus to maintenance and repair services for an assigned property, including responding to service requests, carrying out preventive maintenance tasks, preparing apartments at turnovers, and requesting the required parts and supplies in a timely matter. Services may include but are not limited to repair and replacement of various building's components i.e. plumbing, appliances and furniture, HVAC, light carpentry, painting and electric work.

Serves in an "on-call" capacity, except during approved PTO periods.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternity Leave

Key Attributes in our next team member

• Customer-Centric Attitude
• Interpersonal Savvy
• Motivator

The Day to Day

The activities listed below are not all inclusive. However, they are indicative of the type of activities normally performed by the Maintenance Technician II.

• Demonstrates proficiency in Entrata and CMMS systems for logging service requests and completed work in a timely matter.
• Maintains the physical condition of the property according to The Scion Group's Standard Operating Procedures, OSHA and Industry standards. Performs physically demanding work to maintain the asset, and other property features to minimize liability concerns.
• Responsible for operating, system monitoring/diagnostics, and preventative testing for major building systems such as: air handling units with outside condensers (RTU), domestic hot water heaters, electrical distribution systems, switchgears and controls, uninterrupted power supply (UPS), parking structures (ventilation/drainage Systems, T-Joints), entrance & exit gates and overhead doors, shingled/tarred roof, EIFS, brick, vinyl, and cementitious sideboard.
• Operates system monitoring/diagnostics, preventative testing for life safety systems such as: fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow preventers, smoke detectors, CO2 sensors/alarms, fire extinguishers, emergency lighting, means of egress, and fire dampers.
• Assists in creating emergency preparedness plans and protocols/disaster preparedness.
• Coordinates delivery and work schedules with vendors and contractors as approved by the Maintenance Supervisor, unlocks apartment doors and accompanies/escorts various vendors as needed.
• Diagnoses and performs routine maintenance/repair in a timely and professional manner. Assures all service requests are completed daily.
• Documents in Entrata all work performed, parts used, and submits daily upon completion, includes legible notes on what was done, the supplies used, further follow up and materials needed, date and signature of completion.
• Promotes good public relations with residents, service staff, contractors, and management through great "people" attitude and resident trust.
• Inspects vacated apartments and records necessary repairs and maintenance. Informs the Maintenance Supervisor of needed services and repairs.
• Routinely performs duties including basic appliance repair, general carpentry, plumbing/fixture repair, painting, and basic electric & lighting to restore apartments on a timely basis, and ensures meeting completion dates set by the General Manager/Property Manager.
• Routinely inspects interior common areas and the exterior of the property. Ensures daily upkeep of all common areas with company standards, and all the light fixtures are in working order.
• Completes preventive maintenance tasks on all equipment and operating systems.
• Cleans coils and condensers, lubricates equipment, maintains air filters and performs minor repair work as assigned. Performs clean up at repair location or in maintenance shop. Keeps working area clean and safe.
• Maintains parts and supplies inventory, as authorized. Cleans and organizes the workshops, storerooms, boiler rooms, and utility rooms. Performs proper maintenance of equipment to ensure warranty compliance and extended useful life.
• Cleans pools, adjusts and maintains chemicals to proper levels, if needed.
• Pressure washes sidewalks, buildings, pool decks etc.
• Assists in snow removal at property, as required.
• Assumes responsibility for after hour emergencies at the direction of the company.
• Uses appropriate tools and equipment.

Qualifications

• High School/GED or Trade School diploma with minimum of 3-5 years of full-time general maintenance experience, or an equivalent combination of education and experience in multi-unit residential property maintenance.
• OSHA Training preferred (mold remediation, asbestos abatement, lead paint removal, fire safety & evacuation, personal protective equipment, fall protection, lock out/tag out, hot work, blood borne pathogens, ladder safety, electrical safety, hazard communications, back safety, environmental health and safety). Training must be completed within three months of employment.
• HVAC certification required.
• EPA 608 certification Core & Type I & II required
• Certified Pool Operator (CPO) preferred, but not required; certification must be obtained within six months of employment.
• Prior experience with move out and making apartments ready for move in is preferred.
• Ability to read and interpret blueprints/drawings and warranties.
• Knowledge of maintenance and repair tasks, tools and equipment in any of the following areas, as required: plumbing, electricity, HVAC, locks, carpentry, painting, and general maintenance.
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of deadlines, and flexible schedule to accommodate after hour and weekend emergencies.
• Possession of valid driver's license.
• Strong understanding of customer service in a residential community or higher education setting.
• Demonstrates a sensitivity and understanding of the diverse population of residents and employees.
• Follows the company's non-harassment and inclusion policies.
• Maintains professional appearance and demeanor.
• Ability to work after office hours, per the on-call rotation schedule.

Working Environment and Physical Demands

Extensive mobility including the ability to lift 100 lbs. as necessary, as well as ability to kneel, crouch, crawl and climb to reach items in need of repair

Must be able to stand for long periods of time (8 hours or more per day) to perform the following physical activities: bending, climbing step ladders, lifting, carrying, grasping, gripping, turning, reaching above shoulders, pushing and pulling, climbing stairs; stooping and squat kneel.

IND2 Building Maintenance / Maintenance Person / Maintenance Technician