Maintenance Technician - Multifamily

Summary of Position

As part of the ARTISAN maintenance team, you'll play a key role in protecting, maintaining, and enhancing the value of the community while helping residents feel truly at home. This position requires general maintenance expertise and a passion for providing exceptional service.

Principal Accountabilities

• Perform all work in accordance with ARTISAN policies and procedures, as well as all relevant federal, state, and local laws (including Fair Housing, ADA, and FCRA).
• Maintain community buildings, equipment, and grounds to support operational and resident satisfaction goals.
• Follows practices for the safe operation, maintenance, and repair of all facility equipment, including compliance with health, safety programs, policies, procedures, reports.
• Responds to work orders in a timely manner, including after hours on-call maintenance requests and participates in the on-call rotation.
• Inspect common areas and residential units to identify and address maintenance issues proactively.
• Troubleshoot, diagnose and repair HVAC systems, appliances, plumbing, and electrical systems.
• Complete building repairs such as drywall, flooring, doors, hardware, windows, screens and more.
• Maintain pools/spas, chemicals, logs, and associated safety equipment (where applicable).
• Keep tools and storage areas organized and secure.
• Participate in required ARTISAN training and development programs.
• Other duties as assigned

Physical Demands of the Position

• This role requires frequent standing, bending, climbing, pushing/pulling, and lifting.
• Candidates should be comfortable working with hand tools, ladders, and in physically active environments.
• A strong understanding of OSHA safety protocols is required.

Requirements

• High school diploma or equivalent.
• Proven experience as maintenance technician in residential, commercial, or facility settings
• Proficiency in basic electrical, plumbing, HVAC, carpentry, and appliance repair
• Ability to troubleshoot and resolve maintenance issues independently
• Strong communication and time management skills
• Preferred certifications: CAMT, EPA, CPO, boiler license, or related licenses/certifications
• Basic computer proficiency preferred