Make Ready Technician

About the role

• Location
• BP - US OH - Remote
• Business
• Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry-we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Position Summary

The Make Ready Technician is responsible for preparing vacant homes for new residents by performing initial move-out inspections, completing general repairs, and assisting with final punch and readiness activities. This role plays a critical part in ensuring homes meet company standards for Clean, Safe, and Functional while supporting efficient turnaround timelines.

Technicians are expected to perform a variety of maintenance and repair tasks to support property readiness. The responsibilities listed above represent common duties; however, work is not limited to these items and may vary based on property needs and business priorities.

This role requires strong time management and the ability to work independently, as technicians are responsible for managing their own daily workload and ensuring homes are completed within required timelines.

Essential Job Functions

Inspection & Turn Support

• Perform initial move-out inspections on assigned homes
• Identify and document repair needs, damages, to create the scope of work
• Assist with punch walks and final readiness tasks as requested
• Support efforts to bring homes to leasing readiness quickly and efficiently

Basic Repairs & Turn Readiness

• Install and replace door stops, blinds, and basic hardware
• Install and test smoke detectors and CO detectors
• Perform smart lock installations and basic troubleshooting
• Complete light interior painting and wall touch-ups
• Clean and prep walls for readiness
• Replace light fixtures and bulbs as needed
• Complete minor drywall patching and basic repairs

Turn Efficiency

• Complete repairs during the initial visit whenever possible
• Reduce repeat trips and support timely turn completion
• Communicate repair needs that require additional support or vendor involvement

Documentation

• Record inspection findings and completed repairs in company systems
• Upload before/after photos and notes as required
• Maintain accurate and timely status updates
• Perform other duties as assigned to support business objectives

Performance Expectations & Key Metrics

Performance will be evaluated based on measurable outcomes aligned with company and departmental goals. Metrics may include:

• Move-Out to Start Time - Timeliness in completing initial inspections and beginning repair work following resident move-out (5.5-6.5 days)
• Dollars Per Day ($/Day) - Efficiency in progressing work relative to assigned scope and timeline expectations ($740-$750)
• Punch / Quality Control Timing - Ability to complete punch items promptly and support timely final quality checks (2.25-2.00 days)
• Post Move-In Work Orders (First 30 Days) - Quality of completed turns measured by the number of work orders generated within the first 30 days of resident occupancy, with focus on minimizing callbacks and missed scope items (.750-.850)

Additional information

Technicians are expected to balance speed and quality, ensuring homes are completed efficiently while minimizing post move-in issues and rework.

Required Qualifications

Education

• Minimimum HS Diploma or equivalent

Experience

• 1-3 years of handyman, maintenance, or construction experience, preferred

Skills & Competencies

• Basic knowledge of residential repair tasks and tools
• Strong organizational and time-management skills
• Basic-intermediate written and verbal communication skills
• Detail oriented with the ability to problem-solve residential related repairs
• Ability to efficiently utilize technology as it relates to computers, mobile devices, and software or systems
• Ability to manage multiple priorities and meet deadlines