Manager, Account Management - Intermodal Operations
- Pay
- $73,000 – $95,000 per year
- Location
- Chicago, IL 60607, United States · Hybrid
- Job type
- Full-time
- Level
- Senior
- Experience
- 4+ years
- Education
- Bachelor's degree
- Listed
- 18 days ago
Skills & highlights for this role
- Freight industry experience, particularly intermodal
- Managerial experience
- Team management
- Operational planning
- Customer service
Also useful
- Strong organizational skills
- Data analysis for informed decisions
- Experience with hybrid teams
- Vision setting for teams
- Trusted advisor across peer groups
About the Role
Req #: 3484
An Operations Manager, Intermodal Operations sets the strategy across their team, supporting intermodal account operations for customers across the brokerage and transportation management lines of business. Working closely with their stakeholders and senior leadership, they fully understand the levers that drive key performance metrics. They are expected to create operational efficiency within their team, drive adoption toward process improvement, and demonstrate strong management and team development capabilities. They are a visible leader with broad influence and relationships across the organization.
This person will manage a team consisting of operations coordinators and account managers in the US and MX. At this level, they are expected to drive team efficiency, improve account service and financial health, and regularly use data in internal and external stakeholder engagement. They should be comfortable presenting to customers, crafting account strategy, and driving team accountability.
What the Candidate Will Do
- Effectively translate business unit goals into an operational plan for their team.
- Identify problems before they surface and solve key pain points for Uber Freight customers and the Uber Freight internal org.
- Build and inspire a culture of high quality customer service across the Uber Freight organization.
- Allocate team resources appropriately to meet objectives.
- Build a data-driven culture of continuous improvement, form relationships across the organization, and manage through conflict appropriately.
- Influence the broader organization on the importance of customer obsession and defect reduction.
- See and unlock new business opportunities with measured impact to company objectives
- Seek opportunities for account growth and reducing accessorial losses.
Basic Qualifications
- Bachelors degree and/or 4+ years of working experience
- 2+ years of experience in the Freight industry, particularly in Intermodal
- 1+ years of managerial experience
Preferred Qualifications
- Strong organizational skills
- A bias for using data to make informed decisions
- Experience working with hybrid teams and stakeholders to accomplish business goals
- History of setting a vision for a team, especially through use of data
- Trusted advisor across their peer group
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
Illinois: The target base salary is between $73,000-$95,000
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight.
Equal opportunity and legal notices
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
Eeoc
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
From Uber Freight's careers page, first listed on Rolev.ai on October 22, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Manager, Account Management - Intermodal Operations role at Uber Freight?
The Manager, Account Management - Intermodal Operations posting at Uber Freight states compensation of $73,000 – $95,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Uber Freight's official career site.
Where is the Manager, Account Management - Intermodal Operations job at Uber Freight located?
This Manager, Account Management - Intermodal Operations position at Uber Freight is located in Chicago, IL 60607, United States (Hybrid). Always check Uber Freight's application page for specific state eligibility or relocation policies.
What qualifications are required for Manager, Account Management - Intermodal Operations at Uber Freight?
For the Manager, Account Management - Intermodal Operations role, Uber Freight highlights 4+ years of relevant experience; a bachelor's degree; experience with Freight industry experience, particularly intermodal, Managerial experience, Team management, Operational planning, Customer service. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Manager, Account Management - Intermodal Operations position at Uber Freight?
This listing links directly to Uber Freight's Greenhouse application page. You can apply directly on Uber Freight's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.