Manager, Administrative Operations

Current Employees

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

About the role

The University of Miami/UHealth Department of Surgery has an exciting opportunity for a Full Time, Manager of Administrative Operations to work in Miami.

Core Job Summary

The Manager, Administrative Operations oversees departmental/office activities and services including the supervision of staff to achieve maximum productivity and expense control. The incumbent develops procedures and policies for administrative activities and other related internal operations.

Core Responsibilities

• Ensures all administrative operations run smoothly and efficiently.
• Coordinates, plans and directs services which support the department.
• Plans and coordinates the duties of staff in addition to analyzes complex administrative concerns.
• Develops and implements department processes.
• Recruits and trains support staff.
• Manages staff in the day-to-day performance of their jobs.
• Ensures projects and department milestones/goals are met and adheres to approved budgets.
• Purchases and maintains office equipment and supplies.
• Tracks and analyzes operational costs.
• Coordinates delivery of services with other departments.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

Department Specific Functions

• Work closely with Division Chief / Acting Chief
• Work Surgery WQ for Surgical Oncology. Address with any provider any deficiencies: ie: op reports pending, coding pending, attestation pending, etc
• Work with providers on any surgery denials
• Run reports to review status of charges for providers (Power BI)
• Run Open Encounter report and advise providers of any encounter open past 3 business days
• Knowledge and experience in Epic
• Schedule Surgical Oncology patients for both clinic visits and surgeries
• Schedule patients for Dept Surgical Oncology Referral WQ's
• Work closely with Faculty
• Oversees all functions of Division of Surgical Oncology
• Review daily any Workday time off requests and request from Admin Assist any PLR's needed
• Manage all day-to-day activities of Division of Surgical Oncology
• Work closely with direct supervisor
• Work with Admin Assist to make sure that all recredentialing is completed in timely fashion

Additional information

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• High school diploma or equivalent; Bachelor's degree preferred
• Minimum 3 years of relevant experience
• Ability to accurately prepare and maintain records, files, reports and correspondence
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to effectively plan, delegate and/or supervise the work of others
• Knowledge of business and management principles

Pay and benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Job Status: Full time

Employee Type: Staff