Manager, AI Project Management
- Location
- New York City, NY · Hybrid
- Job type
- Full-time
- Level
- Senior
- Experience
- 5+ years
- Listed
- 14 days ago
Skills & highlights for this role
- Customer-facing software or SaaS delivery project management
- Enterprise-scale project delivery
- Agile, Waterfall, or hybrid methodologies
- Problem-solving and risk management
- Stakeholder engagement across technical and executive audiences
- Player-coach leadership
Also useful
- PMP certification
- Conversational AI, LLM, or NLU delivery project experience
- AI use case assessment
- Data readiness and model performance evaluation
- Prompt engineering concepts
- AI governance and guardrails
- Setting expectations for AI and generative AI implementations
- AI-specific risk tracking
What you'll do
- Manage software and AI delivery projects end to end, ensuring alignment with scope, timelines, and customer expectations across the full project lifecycle.
- Build and maintain project plans, schedules, and core delivery documentation to support transparency and accountability across teams.
- Communicate project status, risks, and dependencies clearly to enterprise customers and internal stakeholders, including executive leadership.
- Coordinate cross-functional teams spanning Solutions Engineering, Product, and Customer Success through each phase of delivery.
- Support escalation handling with professionalism and timely follow-through, serving as a steady point of contact for customers navigating complex deployments.
- Contribute to PMO best-practice development and continuous improvement efforts as our delivery organization scales.
- Adjust project plans proactively in response to changing priorities, customer needs, or evolving product capabilities.
What you'll need
- 5+ years managing customer-facing software or SaaS delivery projects, with a track record of successful enterprise-scale engagements
- Experience delivering projects across Agile, Waterfall, or hybrid methodologies in technical or AI-adjacent environments
- Strong problem-solving and risk-management abilities, with a bias toward proactive communication over reactive escalation
- Effective stakeholder engagement skills, with demonstrated ability to operate across both technical and executive audiences
- A player-coach mindset, with the ability to lead by example, stay close to the work, and develop the people around you
PMP certification preferred
- What we'd like to see
- Experience managing conversational AI, LLM, or NLU delivery projects in a customer-facing context
- Ability to assess AI use cases at a foundational level and support evaluation of data readiness and model performance considerations
- Familiarity with prompt engineering concepts, AI governance basics, and guardrails as they relate to enterprise deployments
- Experience helping customers set realistic expectations across AI and generative AI implementations
- Comfort identifying and tracking AI-specific risks including data quality issues, model behavior, and hallucination-related considerations
- Active use of AI tools in daily work for automation, analysis, or documentation
- Competitive compensation with stock options
- Comprehensive medical, vision, and dental insurance
- 401k matching
- Fitness and wellness stipend
Mental well-being benefits
- Professional learning and development stipend
- Parental leave, including adoptive and foster parents
- 3 weeks paid time off (increases with tenure) along with sick leave, bereavement and jury duty
At ASAPP, our mission is simple
deliver the best AI-powered customer experience, faster than anyone else. To achieve that, we're guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.
We're seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it's Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. This role is hybrid, based out of either our New York City or Mountain View office, and candidates should be comfortable coming in two to three days a week. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we'd love to talk. This is more than a job, it's a journey.
We are seeking a Manager of AI Project Management to join our Delivery organization. In this role you will manage customer-facing software and AI delivery projects from initiation through closure, coordinating across technical and business teams to ensure clear communication, predictable execution, and a high-quality customer experience. You will play a central role in driving delivery discipline across our most strategic enterprise engagements. This is a player-coach role, meaning you are equally comfortable rolling up your sleeves on the work itself as you are mentoring and elevating the people around you.
Equal opportunity and legal notices
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at to obtain assistance. #LI-AG1 #LI-Hybrid
From ASAPP's careers page, first listed on Rolev.ai on October 26, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Manager, AI Project Management job at ASAPP located?
This Manager, AI Project Management position at ASAPP is located in New York City, NY (Hybrid). Always check ASAPP's application page for specific state eligibility or relocation policies.
What qualifications are required for Manager, AI Project Management at ASAPP?
For the Manager, AI Project Management role, ASAPP highlights 5+ years of relevant experience; experience with Customer-facing software or SaaS delivery project management, Enterprise-scale project delivery, Agile, Waterfall, or hybrid methodologies, Problem-solving and risk management, Stakeholder engagement across technical and executive audiences, Player-coach leadership. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Manager, AI Project Management position at ASAPP?
This listing links directly to ASAPP's Lever application page. You can apply directly on ASAPP's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.