Manager Core Operations

When joining Elevations, you can expect to work for a company with

• A leadership team that strives to make this the best place you've ever worked!
• A focus on supporting our employees' mental, physical, and financial well-being
• A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors
• A highly engaged workforce devoted to innovation, continuous improvement, and collaboration
• A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award
• A passion for consistently providing amazing experiences and creating raving fans

Benefits

If you join our team, here are some of the perks you can expect:

• A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
• Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
• Up to a 4% match on 401(k) contributions
• Up to twelve weeks of fully paid parental leave
• An extensive Employee Assistance Program that provides personalized care options for your whole household
• Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year

Location: Elevations Credit Union- Broomfield Basecamp

Hybrid: Employees who are able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two-week pay period.

Summary/Objective

The Manager Core Operations is responsible for delivering business value by leading the team that maintains the Elevations CORE banking platform. They align closely with ongoing development activities to understand the implications of changes made to the CORE and related systems. The team managed by this individual performs updates, patches, and ongoing maintenance of the CORE and related systems.

This individual schedules, tests, and communicates all changes following IT policies and procedures. The team managed by this individual also evaluates, plans, and implements various efficiency measures and necessary planned maintenance as directed by the business.

Essential Functions include

• Manage a team that performs all ongoing maintenance associated with the technology and related infrastructure associated with the CORE and CORE ancillary systems. Evaluate, schedule, and communicate all changes
• Ensure connectivity from the CORE to other technology solutions are maintained and documented.
• Implement system changes related to CORE efficiency measures as approved by the business in accordance with IT Service Management Standards including Change Control.
• Through partnership with the CORE vendor, act as key contact to advise on new features, design, and configuration to help mature and grow business services for our membership.
• Personnel management activities including performance reviews, scheduling, and making staffing recommendations to management.

Reports to: AVP Core Banking & Delivery

Manages: Supervises a team of Core Systems Analysts

Required Skills, Education and Experience

• Bachelor's Degree OR 2+ years of related experience
• 4+ years administering CORE systems inside of a financial institution
• Experience influencing business decisions.
• Strong analytical skills with experience managing software related projects

Preferred Skills, Education and Experience

• Financial institution experience in a specific business domain
• Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics
• Experience administering updates and configuration changes to Jack Henry Symitar/EASE
• Project Management experience

Work Environment

• Elevations uses multi-factor authentication to keep our data safe.
• As such, a personal smartphone is a requirement for employment with us.
• This job operates in an office setting and routinely uses standard office equipment.

Physical Requirements

Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects

Position Type/Expected Hours of Work

• Full-time / 40 hours per week

Compensation Information

The person hired into this position will likely earn between $115,914 and $144,892 annual salary, plus annual bonus.

Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Anticipated Application Window

This role is anticipated to close within 35 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.