Manager, Digital & Third-Party Delivery - Grocery Retail
- Pay
- $70,000 – $80,000 per year
- Location
- New York, NY · Hybrid
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 2+ years
- Education
- Bachelor's degree
- Listed
- 31 days ago
Skills & highlights for this role
- grocery e-commerce operations
- inventory management systems
- catalog management
- UPC data management
Also useful
- Instacart
- DoorDash
- Uber Eats
Stated benefits & perks
- Medical
- Dental
- Vision
- 401k match
- Pto
About the role
The Manager, Digital & Third-Party Delivery - Grocery Retail leads the strategic catalog management, fulfillment workflows, and marketplace operations for Eataly’s high-volume retail, packaged goods, and grocery delivery channels. Reporting to the Senior Manager, Digital Delivery, you will own the end-to-end customer experience and profitability across e-commerce retail partners (Instacart, DoorDash Grocery, Uber Eats Grocery) and direct retail channels.
You will partner closely with retail store managers, category managers, and marketplace partners to maintain high item availability, cut out-of-stock rates, and streamline in-store picking routines.
What You’ll Do
- Grocery Platform Partnerships: Own relationships and day-to-day campaign execution with grocery marketplace partners (Instacart, DoorDash Grocery, Uber Eats Grocery).
- Catalog & Inventory Health: Oversee thousands of CPG and fresh produce SKUs, ensuring accurate real-time store stock availability, correct product mapping, UPC integrity, and price parity across platforms.
- Store Picking & Fulfillment: Establish standard operating procedures (SOPs) for in-store picking, packing, temperature-controlled staging, substitutions, and driver handoffs.
- Commercial Growth & Merchandising: Work with Category Managers to feature seasonal Italian specialties, holiday items, and grocery bundles on marketplace channels to drive Average Order Value (AOV).
- Grocery Performance Analytics: Analyze order accuracy, item substitution rates, out-of-stock (OOS) rates, fulfillment speed, and customer refund claims to improve store execution.
- Field Execution & Training: Conduct store visits and train retail associates and shoppers on picking efficiency, substitution protocols, and order staging procedures.
What We’re Looking For
- Experience: 2+ years in e-commerce grocery, CPG merchandising, retail operations, or marketplace management within grocery, specialty retail, or CPG delivery.
- Platform Knowledge: Strong expertise with Instacart, DoorDash/Uber Grocery portals, and retail Inventory/Order Management Systems (OMS).
- Catalog Management: Demonstrated ability to manage large-scale CPG product catalogs, UPC data, and real-time inventory feeds.
- Process Mindset: Strong understanding of store layout logistics, grocery picking workflows, and cold-chain staging.
- Education: Bachelor’s degree in Retail Management, Supply Chain, Business, or related experience.
Key Requirements
- Ability to work in a hybrid office environment with regular visits to retail store floors.
- Travel up to 15% to Eataly store locations.
Pay and benefits
Salary range for this role is $70,000 - $80,000
Additional Information: Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
Referral bonus program and more!
Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
About the Company
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge
Equal opportunity and legal notices
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.
From Eataly North America's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Manager, Digital & Third-Party Delivery - Grocery Retail role at Eataly North America, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the Manager, Digital & Third-Party Delivery - Grocery Retail role at Eataly North America?
The Manager, Digital & Third-Party Delivery - Grocery Retail posting at Eataly North America states compensation of $70,000 – $80,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Eataly North America's official career site.
Where is the Manager, Digital & Third-Party Delivery - Grocery Retail job at Eataly North America located?
This Manager, Digital & Third-Party Delivery - Grocery Retail position at Eataly North America is located in New York, NY (Hybrid). Always check Eataly North America's application page for specific state eligibility or relocation policies.
What qualifications are required for Manager, Digital & Third-Party Delivery - Grocery Retail at Eataly North America?
For the Manager, Digital & Third-Party Delivery - Grocery Retail role, Eataly North America highlights 2+ years of relevant experience; a bachelor's degree; experience with grocery e-commerce operations, inventory management systems, catalog management, UPC data management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Manager, Digital & Third-Party Delivery - Grocery Retail position at Eataly North America?
This listing links directly to Eataly North America's SmartRecruiters application page. You can apply directly on Eataly North America's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.