Manager - ED Mental Health Consultants & Mental Health Social Work - Full-time - AAMC

LLuminis Health

TTitle: Manager- ED Mental Health Consultants and Mental Health Social Work

• Department: Luminis Health- Behavioral Health at ED
• Reports To: 20000-50109-002004
• Cost Center/Job Code: 30001-41027-002154
• FFLSA Status: Exempt

Position Objective

This position oversees staffing patterns, performance and evaluation of mental health consultants, Behavioral Health Placement and McNew Patient Access Supervisor, and the behavioral health community navigator in the LHAAMC and LHDCMC Emergency Department. This position requires frequent travel between Annapolis, Lanham, and McNew campuses to provide effective program evaluation of care and leadership visibility.

This position works collaboratively with the inpatient mental health unit leaders to provide social work program evaluation for both the inpatient psychiatric units at LHDCMC and LH McNew Medical Center, to ensure excellent and harmonized care delivery. Manages teams in all locations to provide expert direct care to patients, families and family systems and provides direct clinical assessment or supervision when necessary.

Serves as a liaison with administrative and clinical representatives of the Emergency Department and the Division of Behavioral Health and Substance Use. Fully utilizing allotted resources, this position develops a comprehensive mental health program to meet the needs of the patients, families, and stakeholders served.

Essential Job Duties

• Demonstrates the ability to enhance the skills and performance of others in order to achieve professional and organizational goals. This competency is demonstrated by systematically providing clear objectives, performance-specific feedback, effective coaching and developmental experience /opportunities.
• Manages staffing and scheduling for all locations with onsite leads at each location. Oversee interviews for new team members and set appropriate expectations for performance.
• Ensures proper education and evaluation of new staff. Facilitates human resource management to include performance evaluation, disciplinary action, orientation, acquisition of staff, and staff development objectives in collaboration with team leads.
• Participates in goal setting and prioritization through a collaborative approach with team members, nurses, physicians, leaders. Functions as an expert resource in mental health to clinicians, nursing and medical staff. Coordinates patient care with all disciplines for hospitalized and ED patients in need of psychiatric assessments and/or placement.
• Works collaboratively with the multidisciplinary team in the emergency department and on the mental health inpatient units to effect continuous improvement in the delivery of patient/family centered care. Assumes consistent leadership in the evaluation of patient care recommendations for cost-containment, clinical practice and improvements in quality of care. Promotes organizational improvement activities related to behavioral health and social work care.
• Collaborates with leaders of the Behavioral Health Division to improve continuum of care for patients presenting to LHAAMC, LHDCMC, and LH McNew with mental health and substance use treatment needs. Develops and monitors quality metrics for care and services to patients and families of Luminis Health. Gathers and presents data with the goal of improving delivery of care across continuum of services provided by the Behavioral Health Division. Collects, analyzes, and reports data required for local and state behavioral health reporting requirements.
• Serves as social work clinical expert. Collaborates with inpatient mental health unit leaders to monitor and evaluate the quality and the appropriateness of social services furnished on the inpatient psychiatric units at LH McNew Medical Center and LH DCMC. Ensures the provision of services is in line with standards of practice for social work and mental health counseling.
• Collaborates with teams to maintain compliance with local, state, federal and Joint Commission requirements.
• Accepts and discharges additional responsibilities as needed and required to meet division and organizational objectives.

Educational/ Experience Requirements

• Five years of clinical experience with demonstrated clinical diagnostic competency.
• Two years of proven clinical leadership with direct responsibility for the provision and evaluation of mental health and social services.

Required License Certifications

• Required License/Certifications: LCSW-C

There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.

Physical Demands

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Luminis Health Benefits Overview

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more

• *Benefit offerings based on employment status
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