Manager, Facilities Operations

Job Posting

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other.

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations.

Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We are seeking a Manager, Facilities Operations (Real Estate & Facilities) to play a key role in the development and opening of our new corporate office in Tampa, FL. This position will oversee facility build-outs, coordinate workplace readiness, and help ensure a smooth transition as our teams relocate to the new office. Once operational, this role will lead day-to-day facilities operations and workplace services, including vendor and building management, space and office services, budgets, safety and compliance, and the delivery of a high-quality workplace experience for associates, leaders, and visitors.

About the role

• Deliver proactive, white-glove workplace services for executives, senior leaders, associates, and visitors, anticipating needs and resolving issues with urgency, discretion, and minimal business disruption.
• Lead staff and contractors performing duties associated with maintaining the office environment including furniture, fixtures and finishes, janitorial services, event support, space management operations, mail room, reception, and other Facilities Management areas.
• Collaborate with cross-functional teams and partners to support broader Corporate Real Estate and Facilities goals and initiatives, corporate office opening readiness, and associate move-in activities
• Serve as Ferguson's primary operational liaison with building management, representing tenant interests, ensuring landlord service obligations are met, and leading Ferguson's operational responsibilities under the lease.
• Establish processes and scheduling to assign work orders to vendors, while monitoring quality of work, budget performance, and schedule compliance.
• Be responsible for all budgets, financial reports, vendor contracts, expenditures, and purchase orders related to facility operations, ensuring cost control and alignment with company objectives.
• Prepare and deliver consolidated reports, including key metrics and periodic reviews of all facility activities, to support strategic decision-making and ensure alignment with company goals.
• Oversee vendor management, including reviewing contracts, ensuring service level agreements (SLAs) are met, and verifying the accuracy of completed work and proposals via Statements of Work.
• Ensure consistent and high-quality delivery of facility services, including maintenance, operational support, safety, and compliance.
• Respond to, assess and resolve after-hours emergency situations while keeping management informed.
• Maintain strict adherence to company compliance standards, as well as Health, Safety, and Environment (HSE) policies and procedures.
• Identify and implement procedures for cost reduction, operational improvement, and long-term facility planning.
• Perform additional duties and responsibilities as assigned by leadership.

Required Skills

• Discretion, confidentiality, professional judgement, and the ability to anticipate needs while engaging with team members at all levels, internal and external, including the Executive Leadership Team.
• Strong skills in Communication, Organizing, Schedule Management, Analytical Thinking, Group Problem Solving, Teamwork, Relationship Building, Time Management and Communication both written and verbally.
• Exhibit necessary knowledge in all applicable code requirements and follow compliance by use of standard operation procedures and protocols. This includes all BOCA, NFPA, EPA, OSHA, State and local regulatory reporting agencies for equipment, utilities and facilities.
• Must possess a positive, can-do attitude and strong customer service mentality.
• Working knowledge of Microsoft Office 365 and ability to work independently within those programs as required.
• Knowledge of safe work practices including the use of proper personal protective equipment.
• Attention to detail and strong communication skills to respond appropriately to pressures, deadlines and frequent changes in priorities and schedules are a crucial requirement.

Qualifications

• Minimum 5+ years of facilities operations experience in a Class A corporate office environment supporting senior executives, including C-suite leaders.
• Prior team leadership experience required; experience managing tenant operations in a multi-tenant leased building preferred.
• High School diploma or equivalent required. Relevant 2-year degree or professional FM certification preferred.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Position may include moderate physical effort and handling objects weighing up to 65 pounds.
• Work an assigned onsite shift as part of staggered team coverage, generally between 6:30 AM to 5:00 PM
• May be required to work off hours or weekends with minimal notice.
• Based at the Tampa, FL corporate office.

Additional information

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates.

Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

• Pay Range:
• $7,383.34 - $11,816.67
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
• The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Equal Employment Opportunity and Reasonable Accommodation Information