Manager, Field Ops
- Location
- E Syracuse, NY · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 6+ years
- Education
- Bachelor's degree
- Listed
- 21 days ago
Skills & highlights for this role
- HVAC installation
- preventive maintenance
- work order management
- MOP compliance
About the role
Welcome! The Manager, Field Operations leads the Field Management team by defining objectives, priorities and deadlines required to meet short term goals and objectives. Is responsible for the success of each team member.
Typically manages the work efforts of supervisors/individual contributors. * Allocate daily tasks to crews, brief methods, confirm tool readiness and vehicle load-outs. * Lead on-site execution, validate steps against MOPs, and manage hold points. * Check installation quality-mounting torque, alignment, labeling, and functional tests; record values. * Capture photo/video evidence and ensure required measurements are logged. * Verify customer contact and site access steps; escalate issues promptly. * Confirm PM/service tasks executed (functional checks, adjustments, firmware/config updates). * Coach apprentices and techs on metering/measurement technique and documentation completeness. * Close work orders with accurate notes, readings, photos, and redlines. * Escalate abnormal findings (missing parts, facade issues, interference) for immediate action. * Stage materials and kits for next-day jobs; verify BOM completeness.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. To request an accommodation, please email
Equal opportunity and legal notices
Minimum Experience: 6+ years Minimum Education: Bachelor's Degree Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.
From Service Experts's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Manager, Field Ops job at Service Experts located?
This Manager, Field Ops position at Service Experts is located in E Syracuse, NY (On-site). Always check Service Experts's application page for specific state eligibility or relocation policies.
What qualifications are required for Manager, Field Ops at Service Experts?
For the Manager, Field Ops role, Service Experts highlights 6+ years of relevant experience; a bachelor's degree; experience with HVAC installation, preventive maintenance, work order management, MOP compliance. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Manager, Field Ops position at Service Experts?
This listing links directly to Service Experts's Workday application page. You can apply directly on Service Experts's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.