Manager III (M3), Customer Engineer
- Pay
- $88,000 – $121,000 per year
- Location
- Phoenix, AZ · On-site
- Job type
- Full-time
- Level
- Senior
- Education
- Bachelor's degree
- Listed
- 4 days ago
Skills & highlights for this role
- Customer relationship management
- Team leadership and performance management
- Financial forecasting
- Account planning
- Escalation management
Also useful
- Semiconductor equipment knowledge
- Installation and start-up planning
- Technical presentation skills
Salary
$88,000.00 - $121,000.00
Location
Guany-in,TWN, Home / Mobile,Taiwan, Hsinchu,TWN, Hukou,TWN, Kaohsiung,TWN, Linkou,TWN, Phoenix,AZ, Taichung,TWN, Tainan,TWN, Toufen City, TWN
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.
- Manages, coaches and directs all customer engineers in his/her district.
- Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals.
- Gives formal updates to all employees.
- Business, new hires, new products.
- Can invite any guest speaker.
- Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
- Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the “mentor” program so that all new engineers have a defined mentor.
- Executes escalation procedure.
- Responsible for account planning with District Sales Engineer.
- Provides support plan for system sales to CSD Management, Sales, Field Engineering.
- Responsible for financial forecast for his/her district.
- Responsible for cost efficiency with the district.
- Measured by the financial result.
Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
- Manages RMA procedure.
- Measurement of the engineers on their effectiveness.
- Manages accuracy, understanding and update of Customer Engineer hours tracking.
- Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.
Functional Knowledge
- Works on issues where analysis of situation or data requires review of relevant factors
Business Expertise
- Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives
Leadership
- Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees
Problem Solving
- Exercises judgment within defined procedures and policies to determine appropriate action.
Impact
- Erroneous decisions or failure to achieve results will cause delays in schedules.
Interpersonal Skills
- Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
Additional information
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
- Additional Information
- Time Type: Full time
- Employee Type: Assignee / Regular
- Travel: Yes, 10% of the Time
- Relocation Eligible: Yes
Pay and benefits
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at, or by calling our HR Direct Help Line at, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.
As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Equal opportunity and legal notices
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
From Amat's careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Manager III (M3), Customer Engineer role at Amat?
The Manager III (M3), Customer Engineer posting at Amat states compensation of $88,000 – $121,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Amat's official career site.
Where is the Manager III (M3), Customer Engineer job at Amat located?
This Manager III (M3), Customer Engineer position at Amat is located in Phoenix, AZ (On-site). Always check Amat's application page for specific state eligibility or relocation policies.
What qualifications are required for Manager III (M3), Customer Engineer at Amat?
For the Manager III (M3), Customer Engineer role, Amat highlights a bachelor's degree; experience with Customer relationship management, Team leadership and performance management, Financial forecasting, Account planning, Escalation management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Manager III (M3), Customer Engineer position at Amat?
This listing links directly to Amat's Workday application page. You can apply directly on Amat's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.