Manager in Training, Field Safe & Secure (South)

About the role

This position requires willingness to relocate regionally. Placement will be based on business needs and may be at any facility within the assigned region.

South: Florida, Georgia, North Carolina, Tennessee, Alabama, Missouri, Arkansas, Maryland (Frederick), Virginia (Dulles & Richmond), and Arkansas (West Memphis)

Pay Range

• $70,000.00 - $78,000.00 annually
• Full-Time Salary Position
• 100% Company paid medical for employee, plus family discounts

Paid Time Off (Including your birthday!)

401k with Company Match

Pet Benefits

Tuition Reimbursement after 6 month

What you'll be doing

• Shadow and assist an experienced Field Safe and Secure Manager in the day-to-day leadership of a Safe and Secure Team, building toward independently leading recruiting, hiring, onboarding, coaching, and scheduling for a team of Safe and Secure Associates.
• Rotate through and build working knowledge of each core function of the role: Associate Safety, Site Physical Security, Inventory Control, Crisis Management, and Business Continuity, partnering with the Facility Leadership Team (Operations, Wholesale, Logistics, and People Operations) under guidance.
• Work with the Inventory Control Analyst and Associate team to learn the vehicle-exception research and tracking process, and observe and assist with the stolen vehicle reporting process.
• Learn the Safe and Secure technology infrastructure (access control, card badging, camera systems) and how it is used to promote a safe and secure environment for our associates.
• Learn the Card Access process at our facility(s), partnering with the Safe and Secure Function Lead who owns day-to-day execution of badge issuance and building access.
• Participate in Daily Production walks, documenting issues and practicing developing remedies alongside your assigned mentor or manager. Support the implementation of new hire Safe and Secure training under supervision, building toward independently leading this training.
• Support the implementation of EHS protocols under supervision, in partnership with the Enterprise Safe and Secure Team and the respective Carvana Business Unit, building toward independently leading this partnership.
• Actively participate in identifying and resolving issues affecting the Safe and Secure Program, with increasing independence as competency is demonstrated.
• Learn to track and report on key performance indicators and exception-based reporting used to mitigate risk and identify trends.
• Observe and assist with inquiries of internal and external theft and fraud, in close partnership with HR Operations, the Associate Director, and applicable operating departments, building toward independently ensuring these are properly conducted.
• Actively represent Carvana in the local community, including with local police, fire, prosecuting offices, and emergency management agencies.
• Foster open and productive working relationships with other applicable company departments.
• Exercise prudent discretion regarding confidential and sensitive personnel information.
• Perform other duties as assigned.
• Domestic travel required - 40%. Willingness to relocate regionally at a minimum, is required once ready for placement into a Manager, Field Safe and Secure role.

Key Metrics

• Safety & Incident Management - Total Incident Rate (TIR), Safety Walk/Recognition completion, and Theft/Fraud inquiry case closure time.
• Vehicle & Inventory Integrity - Unit Loss/Annual Vehicle Damage versus Goal and Weekly Inventory Scan Accuracy.
• Team Operations - Hours Utilization (including overtime) and Monthly Check-In completion.
• Team Engagement & Retention - Monthly Regional Turnover and Engagement Survey Results.
• Safe and Secure Facility/Team Budget Actual vs. Plan.
• Compliance - EHS Training completion and team Red Cross CPR certification.
• Ready Now Promotable Candidates.

• What you should know/have
• Willing and able to relocate, at minimum regionally, for eventual placement as Manager, Field Safe and Secure. This is a firm program requirement.

• Bachelor's degree from an accredited college or university preferred.
• At least 2 years of Safe and Secure, security, or related operations leadership or supervisory experience. Distribution, warehousing, or fulfillment experience preferred but not required.
• Demonstrated readiness to grow into a people-management role; direct team supervision experience is a plus but not required for this developmental position.
• Excellent verbal and written communication skills.
• Strong analytical and data-driven skill set.
• Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.
• Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid-growth environment with tight deadlines; ability to take initiative in a constantly changing work environment while maintaining flexibility and a collaborative attitude.
• Exposure to or interest in investigating and resolving theft and fraud issues.
• Able to help create, develop and implement process improvement(s).
• Exceptional organizational skills, attention to detail, and the ability to prioritize multiple tasks.
• Interest in developing Crisis Management leadership skills.
• Exposure to OSHA Program implementation within a distribution, warehousing, or fulfillment environment preferred.
• Must promote the company culture and mission to all employees, vendors, clients, and business partners.
• Knowledge of how to utilize Microsoft systems.
• OSHA 10 Hour Training Certification preferred.

What we'll offer in return

• Full-Time Salary Position with a competitive salary, structured for growth as you progress through the program toward a Manager, Field Safe and Secure role.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A variety of perks, including student loan payments, vehicle discounts, pet benefits, and more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.

• Legal stuff
• Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.