Manager IT - API Management

Job Summary

The Manager of API Teams leads the design, development, delivery, and operational support of enterprise APIs and integration services. Overseeing 4-5 Agile scrum teams, this role provides technical and people leadership for API engineering while establishing robust development and governance standards. The manager ensures that all APIs are secure, scalable, reliable, and aligned with enterprise architecture.

By partnering closely with product, architecture, data, security, and business teams, the ideal candidate will prioritize delivery, modernize integration capabilities, and manage production performance-all while developing engineering talent and driving continuous improvement across the full API lifecycle.

Essential Responsibilities

• Team Leadership & Delivery Management: Manage 2-3 Agile Scrum teams (12-18 total onshore and offshore data professionals), fostering a high-performing culture, providing mentorship, and ensuring successful delivery of provider-facing projects, data exchanges, and reporting.
• Technical & Architectural Oversight: Oversee the technical execution of data pipelines and architectures using GCP, Cloud-based PySpark, Data Lakehouse architecture concepts, Informatica, and SAS. Champion development best practices including GitHub/DevOps CI/CD, YAML, and Cloud Infrastructure as Code (IaC).
• Domain Expertise Integration: Guide teams through complex healthcare-specific data challenges, including Provider directories, provider networks and benefit tiers, Value-based reimbursement (VBR) programs, and Electronic Health Record (EHR) system data exchanges for payer/provider mutual benefit.
• Stakeholder Collaboration & Executive Presence: Collaborate closely with senior stakeholders and executive leadership to align on requirements, feature prioritization, resource management, and conflict resolution. Act as a primary communication bridge between technical teams and business stakeholders.
• Agile Governance & Process Improvement: Drive Agile Scrum methodologies across the teams, continuously refining delivery processes, risk management, defect reduction, and operational efficiencies.
• Other duties as assigned or requested.

Required

• Bachelor's Degree in Information Technology, Management Information Systems, Computer Science or closely related discipline

Substitutions

• None

Preferred

• Master's Degree in Information Technology, Management Information Systems, Computer Science or closely related discipline

Required

• 5 years in a leadership / mentoring role
• 5 years of planning, implementing, maintaining and growing capabilities within relevant discipline
• 3 years of developing, communicating and presenting concepts to varying audience

Preferred

• 5+ years of experience in data engineering, data integration, and reporting project management or delivery management.
• 3+ years of experience managing technical teams and resources (including offshore/onshore mixes) in an Agile Scrum environment.
• 3+ years of experience in the Healthcare or Health Insurance industry, specifically with deep knowledge of provider networks, directories, and value-based reimbursement programs.
• Demonstrated experience with cloud platforms (preferably GCP), Data Lakehouse architectures, and modern CI/CD DevOps pipelines.

Skills

• People Management & Leadership
• Agile Scrum Methodology
• Data Engineering & Lakehouse Architecture (GCP, PySpark, SQL)
• Healthcare Domain Knowledge (Provider Networks, VBR, EHR Data Exchanges)
• Executive Communication & Stakeholder Management
• DevOps & CI/CD Practices (GitHub, YAML, Infrastructure as Code)
• Conflict Resolution & Strategic Problem-Solving

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

Skills

• Knowledge of company's business practices and direction as well as familiarity with the company's products and resources
• Knowledge of the assigned business unit/area's direction and practices
• This position is required to comply with all Highmark Corporate Policies and IT Procedures, Standards and Strategies

Language (Other than English): None

Travel Requirement

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

• Position Type
• Office-based - Hybrid
• Teaches / trains others regularly
• Occasionally

Travel regularly from the office to various work sites or from site-to-site

• Occasionally
• Physical work site required
• Yes
• Lifting: up to 10 pounds
• Constantly
• Lifting: 10 to 25 pounds
• Occasionally
• Lifting: 25 to 50 pounds
• Never

Compliance Requirement

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice