Manager, Media Operations

About the role

• Agency: Omnicom Media
• Job Function: Media
• Job Subfunction: Media Operations

About the role

The Ideal candidate is a proactive, detail-oriented self-starter with strong operations, project management, and/or investment experience, capable of navigating complex workflows and collaborating with onshore and offshore teams to ensure flawless campaign execution and operational excellence.

Primary Responsibilities

• Identify operational requirements and assist with the development of processes, standards, and innovative solutions across the digital media landscape.
• Oversee Prisma campaign setup and conduct frequent audits of campaign structure, ensuring alignment with organizational standards and data governance.
• Assist with standardizing documentation, templates, and processes across all four brands within the portfolio.
• Partner with Operations (Business Ops, Finance Ops, Data Ops), Investment, Planning, and Offshore teams to ensure effective collaboration and workflow integration.
• Maintain visibility across current projects and assist with coordinating cross-functional inputs to meet deliverables and client deadlines.
• Help project manage Investment workstreams and confirm projects are completed.
• Identify resource requirements, especially related to offshore utilization.
• Provide weekly status updates to Operations leadership and demonstrate appropriate judgement for escalating issues when necessary.
• Flag process gaps or inefficiencies and suggest practical process improvements that can address all team's needs.
• Support the Associate Director with the rollout of any new proprietary Omnicom technologies and platforms (e.g. OMNI).
• Collaborate with the Associate Director to build strong and positive relationships with client counterparts, internal teams, vendors, and partners.

Functional Expertise

• Advanced knowledge of media management tool PRISMA's workflow.
• Hands on experience building and actualizing campaigns within Prisma highly preferred.
• Strong understanding of financial operations and agency billing processes.
• Previous experience supporting or working on an Investment team across any media channel.
• Knowledge of digital platforms and media execution processes across Search, Social, and Programmatic channels.
• Knowledge of campaign operation and management tools including - Google Marketing Platform (GCM), Google Ads, Facebook Ads Manager, and Programmatic DSPs (e.g. DV360)
• Familiarity with the ad operations trafficking process.
• Advanced Excel and PowerPoint skills (e.g., pivot tables, formulas, web queries).
• Experience with project management tools like HIVE, Jira, Smartsheet, and Microsoft Teams.
• Familiarity with BI tools such as Tableau, Alteryx, Datorama, and PowerBI.
• Experience working with offshore teams in a support or enablement capacity.

Experience & Skills Needed

• Bachelor's degree in Marketing, Advertising and/or Communications
• Minimum 3-5 years' experience in an advertising agency; Digital Activation/Investment, Ad Operations is preferred
• Be a proactive, self-starter
• Comfortable working with budgets and numerical values
• Confidence in analyzing and acting on media data
• Exceptional organizational skills, applied through an ability to manage multiple projects at once
• Demonstrates strong attention to detail

Additional information

To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.