Manager of HIM Epic Identity and Operations

About the role

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Job Type: Regular

Benefits That Support You

We invest in you - personally and professionally.

Enjoy

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary

This position provides immediate supervision/management to HIM staff and administrator of EPIC Identity. Duties include interviewing, hiring, overseeing the training, evaluation of performance, disciplinary action, budgetary planning and HIM efficiency. This position is also responsible for managing Epic Identity and chart review for legal/risk management. System Administrator for Hyland One Content.

Demonstrate respect, dignity, kindness, and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

About the role

• Oversees Identity functions in Epic. Responsible for merging, unmerging, patient contact moves and troubleshooting patient accounts within Epic as well as managing Identity Chart Correction Tool. Will complete Manage Engine tickets and Identity Work queues.
• Assigned to IT projects including Epic upgrades, Affiliate and/or new organization implementation with MPI load review and merging patient data.
• Works with SEP and SE Risk Management, as well as DBL attorneys to review charts for legal Assist Director with IS personnel needs and access.
• Provides immediate supervision for staff assigned to Grant and/or Identity. Ensure staff are adequately trained, can function independently and that policies and procedures are being complied with. Completes all performance evaluations on a timely basis.
• Oversees the daily responsibilities of Grant and the Identity Section of HIM to ensure appropriate workflow is maintained and that the quality and quantity of work performed is accurate and completed within the established benchmarks set.
• System Administrator for Hyland One Content. Responsible for adding new document types, managing the document type inventory (both OC and Epic category tables) and provide training and support to organization. Work with IT One Content administrators with projects and upgrade implementation.
• Assists in reviewing and developing departmental policies and procedures related to transcription/Identity and assists and /or oversees as necessary that compliance is maintained.
• Monitors and evaluates staff turnover rate for the department section.
• Interviews appropriate applicants for various positions in the dept.
• Assists in developing the operating and capital budget for the department and works within any budgetary restrictions to ensure all expenses are budgeted and monitored.
• Assists in developing and/or implementing new and special projects to facilitate improvements within the department or meet department or medical center goals.
• Assists closely in the review of any upgrades of equipment and software and manages these as appropriate to stay within budgetary constraints.
• Performs other duties as assigned.

Education, Credentials, Licenses

• Associates Degree in Health Care related field.
• RHIT certification.

Specialized Knowledge

• Experience with PC's, Knowledge and familiarity with Transcribing/Dictation software and keyboards

Kind and Length of Experience

• 2 years Management or related transcription supervisory experience

FLSA Status: Exempt

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