Manager, Ophthalmic Clinical Services (H) Full Time Bascom Palmer Eye Institute Plantation, FL

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The University of Miami, Bascom Palmer Eye Institute, has an exciting full time job opportunity for Manager, Ophthalmic Clinical Services in Plantation, Florida. The Manager, Ophthalmic Clinical Services oversees the planning and implementation of all clinical functions. Moreover, this employee provides guidance and supervision to develop and maintain an environment conducive to the delivery of efficient and high-quality eye care.

Core Job Functions

• Acts as the primary interface between individual technicians, physicians, fellows, and patients for daily
• Communicates and disseminates general information, and policy or procedure changes to personnel.
• Interviews and selects new staff members.
• Ensures that staff is trained, developed, and empowered to effectively perform their jobs.
• Handles the formal progressive disciplinary process.
• Conducts, monitors, and evaluates the effectiveness of employee performance improvement plans.
• Develops strategic goals and objectives.
• Oversees the review, revision, and implementation of standard operating procedures.
• Serves as patients' advocate to ensure patients' needs and concerns are addressed.
• Establishes protocols to ensure confidentiality of patient information.
• Establishes an educational program for ophthalmic technicians.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Additional information

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• Education: Bachelor's degree in relevant field
• Certification and Licensing: Certified Ophthalmic Assistant (COA) or above

Basic Life Support (BLS)

Experience: Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes

• Knowledge of business and management principles.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals, and objectives that support the strategic plan.
• Ability to effectively plan, delegate and/or supervise the work of others.
• Ability to lead, motivate, develop and train others.

Pay and benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Job Status: Full time

Employee Type: Staff