Manager, Quality Assurance

About the role

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

The Manager, Quality Assurance is a mid-level management role responsible for ensuring that products, processes, and systems consistently meet defined quality standards, regulatory requirements, and customer expectations. This role focuses on prevention-focused quality assurance through robust systems, controls, and governance rather than end-product inspection alone.

About the role

The Manager, Quality Assurance leads quality assurance activities for a defined scope, which may include a plant, business unit, product line, or functional area. The role develops and executes tactical and operational QA plans aligned with enterprise quality strategy, ensuring effective prevention, compliance, and continuous improvement. This position manages quality assurance professionals and serves as a key advisor to leadership on quality system effectiveness, audit readiness, and quality risk mitigation. The role typically reports to a Director of Quality, Regulatory Leader, or Operations Leader.

Key Responsibilities

Quality Assurance Systems & Governance

• Lead development, implementation, and maintenance of quality assurance systems and procedures
• Ensure effective document control, change management, and quality governance practices
• Maintain alignment with internal quality policies and external regulatory standards

Compliance & Audit Management

• Ensure compliance with applicable regulatory, industry, and customer QA requirements
• Lead preparation for and response to internal, customer, and regulatory audits
• Manage corrective and preventive action (CAPA) processes and verification of effectiveness

Risk Management & Prevention

• Identify quality risks through audits, data analysis, and process reviews
• Proactively implement preventive actions to reduce quality incidents and nonconformances
• Support risk assessments for new products, process changes, and suppliers

Process & Product Quality Assurance

• Partner with Operations and Engineering to ensure quality is built into processes and designs
• Support development and maintenance of control plans, standards, and validation activities
• Oversee investigation and resolution of systemic quality issues

Continuous Improvement & Performance Management

• Drive moderate to significant improvements in quality assurance effectiveness and maturity
• Define and track QA KPIs such as audit results, CAPA effectiveness, and compliance trends
• Support Lean, Six Sigma, or other improvement initiatives through a QA lens

Cross‑Functional Partnership

• Partner with Manufacturing, Supply Chain, Engineering, Regulatory, and Customer teams
• Support new product introductions, changes, and transfers from a QA perspective
• Influence alignment on quality priorities and prevention-focused decision‑making

People Leadership & Talent Management

• Manage and develop quality assurance staff through coaching, performance management, and development planning
• Establish staffing and capability plans to meet compliance and quality system needs
• Provide input and authority for hiring, promotion, and reward decisions in alignment with company guidelines

Communication & Influence

• Communicate quality system performance, risks, and improvement plans to leadership
• Prepare and present QA metrics, audit outcomes, and compliance updates
• Influence adoption of a strong quality culture and accountability across the organization

Education & Experience

Bachelor’s degree in Engineering, Quality, Manufacturing, or related field required

Master’s degree or professional certification (CQE, CQA, Six Sigma Black Belt) preferred

• Typically 7 or more years of progressive experience in quality assurance, quality systems, or regulated environments
• Prior people management or QA leadership experience required

Knowledge, Skills & Abilities

• Strong knowledge of quality assurance systems, audits, and compliance requirements
• Experience leading CAPA, risk assessments, and preventive quality initiatives
• Proven ability to lead teams and deliver results through others

Demonstrated capability to manage moderately complex quality and regulatory challenges:

• Strong analytical, problem‑solving, and decision‑making skills
• Ability to influence cross‑functional partners and senior stakeholders
• High level of integrity, rigor, and prevention‑oriented mindset
• Additional Job Details
• Management – M2
• Organizational Impact
• Works to achieve operational, functional, and/or business targets within team with direct impact on departmental or job family results
• Delivers operational results that have impact on the immediate or short-term results (e.g., less than 1 year) for the department and/or job family group
• Plans and establishes goals and objectives for a team typically comprising of intermediate-level professionals and entry level professionals

Communication & Influence

• Communicates with parties within and occasionally outside of own department or job family, which may include external clients or partners depending upon the job area
• Requires ability to influence others outside of own job area on policies, practices and procedures

Innovation & Complexity

• Responsible for making moderate improvements of processes, systems, or products to enhance performance of the job area
• Problems are difficult and moderately complex and typically impact multiple departments or job family
• Problems are typically solved through drawing from prior experience and analysis of issues

Leadership & Talent Management

• Manages a team typically comprising of intermediate-level professionals and entry level professionals
• Leads, directs and reviews the work of team members in order to accomplish operational plans and results
• Typically has hiring, firing, promotion, and reward authority within own area, in accordance with manager review and approval

Knowledge & Experience

• Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area
• Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization
• Typically has a bachelor’s degree or equivalent professional certification and 5 years of prior relevant experience