Manager, Research Support

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Core Job Summary

The Manager, Research Support provides program support to facilitate research. Furthermore, the incumbent oversees research operations to ensure efficiency and compliance with applicable regulations.

Core Job Functions

• Contributes to basic and applied research activities by collecting and analyzing data and maintaining databases.
• Understands and interprets research protocols and procedures and ensures all research is undertaken according to best practices.
• Provides guidance, mentorship, and oversight to junior research staff and students.
• Conducts meetings with research and other staff, outside agencies, and other applicable organizations and ensures functions are coordinated in a timely and accurate manner.
• Provides technical and program support and resolves operational problems.
• Assists in the preparation and publication of manuscripts and other program-related documents and reports.
• Stays abreast of developments in the field which may impact department functions.
• Advances expertise through continued education, training, and research.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Additional information

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• Education: Bachelor's degree in relevant field required
• Experience: Minimum 3 years of relevant experience required

Knowledge, Skills and Abilities

• Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
• Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
• Financial Oversight: Knowledge of financial operations and management.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

Department Specific Functions

• Regulatory & Protocol Management:
• Oversee all regulatory documentation and protocol implementation for the ECHO study.
• Collaborate with the PI to maintain the regulatory binder, site-specific SOPs, and IRB submissions (local and external).
• Monitor and ensure the timely implementation of ECHO change memos and protocol updates.
• Maintain up-to-date training documentation and certification records for all study personnel.
• Ensure compliance with NIH, UM, and external regulatory requirements.
• Compliance & Reporting:
• Ensure ongoing compliance with NIH regulations, IRB requirements, Good Clinical Practice (GCP), and institutional research policies.
• Prepare and submit annual progress reports, continuing review applications, and other documentation required by the NIH, University of Miami, and relevant oversight bodies.
• Liaison & Communication:
• Serve as the primary liaison between the ECHO Coordinating Center and the local cohort site.
• Communicate updates related to IRB changes, protocol amendments, data implementation strategies, and operational guidelines.
• Coordinate and disseminate key information to ensure alignment between the local team and national ECHO partners.
• Research Coordination & Oversight:
• Supervise the documentation, filing, and secure handling of participant source documents.
• Meet regularly with the PI, research team, and project leadership to ensure progress toward study milestones and deliverables.
• Support manuscript development, including writing, formatting, and submitting publications in collaboration with the PI.
• Meeting Participation & Collaboration:
• Attend all required ECHO meetings at both the local and national level, including but not limited to:
• Monthly core-specific ECHO meetings
• Ask the DAC and Ask the Lab Core sessions
• Study Coordinator Collaboration calls
• Prenatal POD meetings
• Facilitate and lead internal team meetings to review timelines, regulatory updates, and operational progress.
• Travel:
• Occasional travel is required for annual in-person ECHO consortium meetings, national trainings, and other collaborative events.

Education: Bachelor's degree in relevant field, Master's preferred

Certification and Licensing: N/A

Experience: Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes

• Knowledge of business and management principles.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals and objectives that support the strategic plan.
• Ability to effectively plan, delegate and/or supervise the work of others.
• Ability to lead, motivate, develop, and train others.
• Ability to make decisions independently and communicate effectively with the PIs and research team.

Additional information

• The University of Miami is recognized as one of the nation's premier research institutions and academic health systems and is among the largest employers in South Florida.
• With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
• We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.
• Job Status: Full time
• Employee Type: Staff