Manager Retail Branch I

About the role

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.

Pay Range

The Target Pay Range for this position is $84,300 - $103,000 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

Benefits

BENEFITS - because people helping people starts with supporting you:

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

Impact You'll Make

As a Manager Retail Branch I at BECU, you'll be at the heart of empowering members and your team. You'll create meaningful relationships, inspire a culture of excellence, and lead by example to achieve goals that align with BECU's strategic purpose. This role is your opportunity to make a difference-coaching your team to success, engaging with the local community, and driving impactful results that resonate across our organization. Your leadership will set the tone for an exceptional member experience while fostering growth and innovation.

What You'll Do

• Drive Member Success: Build and nurture strong relationships within the local community to drive membership, deposit, and loan growth while promoting BECU's value proposition.
• Coach for Excellence: Inspire your team through consistent coaching, mentoring, and training to develop their skills, encourage professional growth, and achieve sales and service goals.
• Foster a Service-First Culture: Create an environment that prioritizes outstanding member experiences by ensuring your team aligns with BECU's purpose and values.
• Optimize Operational Efficiency: Oversee branch service levels, manage schedules, and use data-driven insights to maintain operational excellence.
• Build Community Relationships: Partner with community leaders and stakeholders to establish meaningful connections that reinforce BECU's brand and mission.
• Lead Compliance and Standards: Ensure all team members adhere to policies, procedures, and regulations while maintaining BECU's environmental and brand requirements.
• Recruit and Retain Top Talent: Partner with recruiting teams to attract and onboard exceptional talent to support the branch's growth and performance.
• Manage Branch Resources: Collaborate with property management and facilities teams to maintain an efficient and welcoming branch environment.

Additional information

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

What You'll Gain

• A chance to lead and inspire a high-performing team.
• Opportunities to build meaningful relationships within your community.
• The ability to drive innovative solutions and member-focused results.
• A collaborative and inclusive work environment that values your ideas.
• Career advancement pathways supported by professional development.

Minimum Qualifications

• Bachelor's degree or equivalent related experience required.
• Minimum one year of leadership experience required.
• Minimum four years of experience in a sales, retail, or banking environment required.

Desired Qualifications

• Financial institution experience preferred.
• Comply with SAFE Act legislation, including annual registration as a Mortgage Loan Originator (MLO).
• Proficient math skills with a high degree of accuracy.
• Strong attention to detail and ability to multitask effectively.
• Effective leadership, negotiation, and problem-solving skills.
• Ability to plan, organize, and implement projects in a timely manner.
• Strong training, mentoring, and sales skills.
• Effective relationship development and marketing skills.
• Excellent presentation and group facilitation skills.
• Ability to create a sales/service environment and motivate staff.
• Flexibility to work a schedule that meets branch needs.

Join the Journey

• Ready to make an indelible impact?
• Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU?
• This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

• Embrace the opportunity to grow with us.
• Apply now, bring your expertise to the table, and let's achieve excellence together at BECU.
• Your journey of influence, innovation, and impactful contribution starts now.